| HOLDEN ASTRA 2005:
ASTRA CONVERTIBLE - LATEST UPDATE ON MY PIECE OF ****
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| 4 JAN 2007 |
MANUFACTURER |
*CONSUMER FEEDBACK* |
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| JUST TO KEEP YOU UPDATED WITH MY ONGOING PROBLEMS. AFTER HOLDEN IGNORED MY EMAILS, MY DEALER ZUPPS CONTACTED HOLDEN AS THEY WERE APPALLED OVER THE AMOUNT OF PROBLEMS WITH MY CAR & THAT HOLDEN WERE DOING NOTHING ABOUT IT & GOT A HOLDEN REP OUT TO LOOK AT IT & EVEN HE WAS SHOCKED. |
"Just to keep you updated with my ongoing problems. After Holden ignored my emails, my dealer Zupps contacted Holden as they were appalled over the amount of problems with my car & that Holden were doing nothing about it & got a Holden Rep out to look at it & even he was shocked. But they just want to take my car off the road for another week to try & fix some of it's problems & order in parts to fix the rest. But I just either want my money back or the car replaced.
The car has not been right from day 1 & is a total lemon & has it sign written accordingly. This is the list of problems that are being looked at next week. I also have it advertised on carsales with photo's listing all of its problems & even sent the link to Holden, but again no response.
I think Holden think that if they ignore you long enough, that you get sick on it & go away or sell the car. I have had other owners contact me, who have told me that they sold theirs because they were sick of all the problems & no one being able to fix them.
But I am not going to sell the car to someone else to have to deal with all of its problems. Karma is Karma. And unlike Holden I have a conscience.
Things that need to be repaired:
1. Roof stopping 15 cm from top when opening.
2. Roof stopping on closing
3. Roof, after closing roof, windows will not go up & starts beeping & ticking sound on passenger side dash
4. Roof, played up on closing, so I restarted it, then when it closed started beeping, turn car on & off, then the aircon & climate control kept flicking in & out & ticking noise from behind dash again. Restarted car, but did not stop problem. I then re-opened & closed the roof & the climate control stayed on.
5. Ran out of oil again at 16000 km, getting Zupps Browns Plains to top up for me 29/12/06. Now advised need new tappet cover gasket.
6. Front bumper lighter than rest of car.
7. Black strips at front keep coming off.
8. Back passenger window now noisy
9. Front drivers door out of alignment with rest of car
10. Driver's door, damaged from new mechanism & motor being replaced, needs to be fixed
11. Wear mark on roof from plate coming lose in compartment.
12. Back roof panel that lifts needs replacing, lining all coming off.
13. Brakes noisy when stopping, sounds like metal to metal.
14. Gears hard to change after driving car for a while
15. Car shudders in the morning
16. Need to check for paint damage from grease coming out of driver's door.
17. Roof motor now noisier after being adjusted.
18. Ignition key would not turn (only happened once).
19. Car creaks when reversing out of driveway (sounds like an old fairlane)
20. Passenger side window catching when opening door.
21. Wiper Blades need replacing, told from car being parked in the sun, but I always have it garaged & undercover parking at work, so this damage was done before I got it.
Things replaced so far:
1 New cruise control
2 Computer
3 Window drivers side motor
4 indow drivers side mechanism
5 Black strips on front getting re-attached permanently
6 Drivers seat squeaking
7 Boot lining re-fitted
8 Ran out of oil at 8000 km
9 Plate screwed back in after damaging roof canvas.
I have contacted ACA & Today Tonight & have other owners willing to appear with me, so if you want to join the band wagon email me.
Thanks, Michelle.
PREVIOUS POSTINGS: 1, 2, 3"
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POSTED
BY: M PETERSON
- BRISBANE - QLD - AUS 4 JAN 2007
PROVIDE
FEEDBACK
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========== REPLY ==========
I have also been given the run around by Holden and I have had enough. My brand new Calais Premium V6 encountered its first major problem at just 33klms. My list of issues would not fit on this page. The service from Holden's head office is nothing short of appalling.
Since my problems with my car started in November 2006 I have had 13 fellow workmates all experience similar issues with their new Commodores and you guessed it, Holden are not interested. Customer Service from Holden is a joke. Holden shows total disrespect towards their "Customers" and "Service" is a word that Holden struggles with knowing the meaning of. I wonder just how many other discontented Holden customers are out there that just accept the situation and don't take up their rights to have their problems corrected.
I'm not prepared to have my car off the road for the 5th time in 11 weeks. It's a brand new replacement or a full refund of my purchase price. Michelle, just on ACA & Today Tonight when I suggested to Holden that I was prepared to go to the media they laughed and stated that the shows don't take on individual consumer issues with major corporations. A rather smug reply to say the least. "
POSTED BY: P GREEN - BRISBANE, QLD 28/01/2007
========== REPLY ==========
It is amazing to read how many problems these lemons are giving people. My fiancée owns a 2005 Astra Convertible and has the car back to the dealers over ten times in just the last couple of months over problems with the roof not going down. Other problems include the radio packing up, the air con not turning off when the car is turned off, indicators not working and the seat upholstery splitting after just 46,000 kms of use.
Have just e-mailed Today Tonight and was just wondering if you got any response from them when you did so.
Cheers
Steve
POSTED BY: STEPHEN OTTAWAY - WANGARATTA, VIC 29/7/2008 |
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