COMPLAINTS CORNER: CARAVANS JAYCO, FLITE, CARAVAN

CARAVANS JAYCO FLITE 2007: RE: JAYCO STERLING 2006 A ****
21 AUG 2009	CARAVAN	*REPLY*
WE BOUGHT A JAYCO FLITE NEW IN LATE 2007. OUR FIRST CAMPING TRIP REVEALED THE FOLLOWING PROBLEMS:
"We bought a Jayco Flite new in late 2007. Our first camping trip revealed the following problems: 1. Plumbing (black poly) was not completed correctly with red plastic clips left off all joints. Plumbing leaked in cupboard right next to electrical inverter. Fortunately no water actually reached the electrical equipment. This could have been life threatening! 2. Bolts incorrectly installed on windup cable brackets were rubbing on the cables. This fault was fortunately discovered when looking for the plumbing leaks. Better this was found early on rather than having a broken cable in some remote spot! 3. Windup cable rubbing on timber work due to poor design. I modified the problem area and easily solved it. 3. Sink waste water connection leaked into cupboard if plug was completely removed from sink to allow unrestricted water flow. This is due to poor design. We modified this ourselves and fixed the problem. Repair under warranty was good otherwise through a Jayco agent in Bunbury WA. In all other respects we have been very satisfied with the quality of the Flite. The impression is that Jayco may have been building too many units and that quality in some areas has slipped badly. Maybe the plumbers and cabinet makers were still learning!"
POSTED BY: BERNIE VAN NIEKERK - NARROGIN - WA - AUS 21 AUG 2009 PROVIDE FEEDBACK
========== ORIGINAL POSTING ========== "CARAVANS JAYCO 2006: JAYCO STERLING 2006 A ** - We bought our Sterling in 2006, we sold our house to travel around Australia. Anyway only after 855klms all our troubles started. We have had our van into Jayco gold coast around 4 times to have everything fixed, still not done yet. I will list some of them ok. The windows leak front & back, shower area water coming from outside which has ruined roof in shower. Mould everywhere the annex side water coming in all cupboards mould in there also. Water stains at back windows and around power point vanity from floor up. The water has ruined everything inside the cupboards. Everything feels wet all the time, there’s a ** of a lot more things to mention but I won’t bore you at this time. I forgot to mention all these things were supposed to be fixed. The workmanship is substandard and I am sick of dealing with Jayco Melbourne and Jayco gold coast. All I want from them now is my money back. If I don’t get this I am going to my lawyer. I have been in contact with consumer affairs for help. It sort of makes us feel that we are not alone and that we are not going crazy and that there’s others out there in the same boat. Regards Pat & Ross" POSTED BY: PATRICIA SPEECHLEY - CHILLINGHAM, NSW - AUS 7 JUL 2009

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