"Coromal Van Problems. The Lemon
1 Awning leg problem at delivery
2 3 way fridge not cooling on 240 volt, wrong element cost $70 call out, loss of contents
3 Fridge 12 volt supply from vehicle not connected fixed by the 12 volt shop, loss of contents
4 Solar panels not working for 12 months sorted by the 12 volt shop, problem panels not connected correctly
5 Solar panel charge conflict with 240V charger, fixed by Coromal Adelaide with advice from the 12 volt shop
6 Unsupported shower floor flexing and cracked fixed twice by Coromal Adelaide
7 Vinyl floor lifting fixed by Coromal Adelaide
8 Vinyl floor lifting again fixed by Coromal Adelaide
9 Floor flexing between door and fridge yet to be resolved
10 Awning recoil spring broke. Fixed by Coromal Adelaide
11 Remote lever for awning non operational as control lever not properly located after the spring was replaced, replacement lever broken by Adelaide staff when trying to fix
12 No security nuts supplied to 4 wheels
13 Electric water pump fault replaced by Coromal Sunshine coast
14 Seat cushions collapsed requiring new high density foam inserts cost $350. Common fault on all Coromal vans as expressed by other Coromal van owners met at various parks whilst touring
15 Caravan supplied with worn jockey wheel large flat worn on tyre
16 Power points mounted centrally in cupboards reducing storage capacity and requiring the use of plug boards to facilitate the use of appliances
17 Cupboard doors warping
18 Electric brake controller mounted in bottom cupboard in bed room and difficult to maintain, should be located in boot area
19 All window frame securing screws loose
20 Wheel bearings losing grease as bearings either over tighten at service or poor quality grease used from new
21 Internal water hoses poorly located in cupboards reducing storage capacity
22 Roof mounted air conditioner not secured as retaining bolts were left loose resulting in the unit shifting and the fan fouling on the housing. Repaired by Aircommand Adelaide
23 Cracks in front Fibre glass panel, repaired by Coromal Adelaide
24 Gas heater making a loud Bang when re-igniting
25 Vinyl floor covering lifting yet again
26 Air conditioner Start Capacitor blown
27 Poor location of water tanks in front of axles as all main storage areas are in the front of the van, when water tanks are full results is excessive ball weight
28 Internal lining to cupboard parting at join."
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========== REPLY ==========
Hi mate, you also got a real doozy, I bought a Jayco pop top currently going to the CTTT Tribunal for a full refund. You cannot believe what is wrong with the van, from the ground up, twisted chassis, A arm so misaligned that the Haymen Reece cannot be fitted, bend cross members, body twisted trapezoid according to the independent engineer, roof catches on one side will not align, body sags to one side at the front by 50mm. Front Alko supports broken welds (been used twice), welds have been done after galvanising and are rusting, and so it goes on. Walls falling off in shower recess, fixed by Jayco Queanbeyan (don't go near them) and coming away again.
Van has done just over 1,000 Klms did not pass a re-registration check and is considered dangerous, and get this Jayco took it to Melbourne to be examined by their 'experts' and they say it is suitably constructed and there is nothing wrong with it.
The self regulation of the caravan industry must be changed. They have a duty of care over and above others due to being self regulating and few of them care less about the quality or workmanship. We are going back to our tent when we get our money back, caravans are just not worth the money.
Hope yours all worked out but it looks like it might not be 'merchantable' or 'fit for the purpose intended' with so many faults. Check your local Fair Trading office they will assist you. Barry
POSTED BY: BARRY MUSGRAVE - GOULBURN, NSW - AUS 6 JAN 2009 |
BESTCADE MOTORSM
