![]() |
|
| COMPLAINTS
CORNER |
complaints.motorsm.com |
| "Complaints Corner" provides an online billboard to publicize problems or complaints about your car or poor after-sales support from dealerships and manufacturers. Good news about exceptional customer service etc. will also be published. N.B. MotorSM is not responsible nor endorse views expressed by contributors. | |
| SEP 2008 - COMPLAINTS CORNER 2008: 8 7 6 5 4 3 2 1/2008 12 11 10 9 8 7 6 5 4 3 2 1/2007 2006 |
|
KIA CARNIVAL GRANDE 2007: RE: NOISY ENGINE *REPLY* |
||
ISSUE: |
Same problem as you had tensioners replaced twice, 1st set noise worse, 2nd set noise better but still noisy. Kia say acceptable up to 5 seconds initially to us then changed their reply to 8 seconds. As a mechanic of 22 years I do not believe this is acceptable but cannot do anything anymore. Possible design fault with tensioners bleeding back oil to sump. |
|
| POSTED BY: PAUL - MELBOURNE, VIC - AUS, 30/09/2008 PROVIDE FEEDBACK | ||
|
========== ORIGINAL POSTING ========== "KIA CARNIVAL GRANDE 2007: NOISY ENGINE - I bought a Kia Grande Carnival new in 2007. The engine has always rattled on start up. Kia told me that this was due to the cam chain tensioner and they have replaced it twice under warranty. The engine still rattles. The car also pulls to the left. Kia have attempted to repair this 3 times under warranty. The car still pulls to the left. The car has various intermittent electrical problems - warning bells sounding at odd times, engine power surges. Both second row outer seats jammed and did not flip forward. KIA replaced both seat bases under warranty. Has anyone else experienced these problems?" POSTED BY: MIKE WARRIOR - BROADFORD, VIC, AUS 11 APR 2008 |
||
|
NISSAN NAVARA 2007: NAVARA SPEEDO ISSUE *COMPLAINT* |
||
ISSUE: |
I just found this posting via Google. I have been waiting for other owners to discover this problem. It's patently a recall for Nissan but for obvious reasons they are trying to dodge this one. |
|
| POSTED BY: MATT HOPSON - SYDNEY, NSW - AUS, 30/09/2008 PROVIDE FEEDBACK | ||
|
HOLDEN CREWMAN VY II SS 2004: RE: FUEL GAUGE - FUEL TANK *REPLY* |
||
ISSUE: |
Hi mate I have a 2004 VY II SS Crewman and have had a multitude of problems. Firstly I did purchase it second hand but the list of problems to date are below: |
|
| POSTED BY: QUENTIN CRAWSHAW - BRISBANE, QLD - AUS, 30/09/2008 PROVIDE FEEDBACK | ||
|
========== ORIGINAL POSTING ========== "HOLDEN CREWMAN VY II S 2004: FUEL GAUGE - FUEL TANK - I purchased a 2004 Crewman VY II S in December 2007. I ran the vehicle locally and was amazed to find I only got 340klms from a full tank. The gauge said it was nearly empty and so did the low fuel warning indicator. On refueling, the tank only took 47.5 litres and the owner’s handbook says the tank holds 68.5 litres. I contacted the local Holden dealer who said he had never heard of this problem before and maybe I should take it for a long run at a constant high speed of 100ks and the problem with the computer and fuel gauge might work it self out. I took it for a run up to Iluka and nothing changed much, got an extra 100ks, but still only used 47.5 litres of fuel. My local mechanic says the tank will have to come out to rectify the problem and now I have a fuel leak from the top of the tank. Has anyone encounter the same problem with their Holden ute, sedan or wagon? " POSTED BY: TERRY BARNES - WOY WOY, NSW - AUS 28 SEP 2008 ========== REPLY ========== Done 30,000 kms, diff is **** or tail shaft CV’s? Got same problem with gauge 47 litres empty. I only get 330 kms per tank, what a lemon piece of ****. POSTED BY: MATT - MELBOURNE, VIC - AUS 2 JUL 2009 |
||
|
NISSAN NAVARA STX D40 2007: RE: FULL OF IT *REPLY* |
||
ISSUE: |
Hi Scott, I can understand your frustrations with your car. Regarding the fuel rail needing to be replaced, your car has what is called Common Rail Injection for the diesel engine. The fuel pressures in these systems is approx 23,000psi. |
|
| POSTED BY: JAY - PENRITH, NSW - AUS, 30/09/2008 PROVIDE FEEDBACK | ||
|
========== ORIGINAL POSTING ========== "NISSAN NAVARA STX D40 2007: FULL OF IT - In my last bleat about this car cutting out and losing power in which Nissan could not find the problem they have finally found the problem. I took it to them a week ago while it was playing up and they tell me it’s the fuel pump. Great! Let’s get a new pump and it will be sorted, 20 working day to get one from Europe. What a joke! Then two days later or something they just happen to find 2 in Melbourne. In the mean time I have asked for a courtesy car as my piece of junk has been useless to me and my family {this going on for 2-3 months}. Now the place that’s doing the repairs have the pump and parts that were approved by Nissan. But now Nissan have done a back flip and told them not to touch the car {after it was sitting at Nissan for three days and didn't get touched}. Now they want to replace the fuel rail. What For? When the mechanic diagnosed it as the fuel pump, now I got to wait until the fuel rail gets here. So now I will have to wait who knows how long for that, and all without a car. I'm fed up with this company and its product. I will not buy this brand ever again and I will certainly be going out of my way to voice my opinion to anyone who has thoughts of buying this model. I should have bought with my heart and not my head, a Ford." POSTED BY: SCOTT MCINTYRE - BRISBANE, QLD - AUS 15 SEP 2007 ========== REPLY ========== Hi Scott, I understand your frustration. You should, in writing, ask some questions of Nissan Australia. Like why they are changing the fuel rail when the pump was diagnosed as the problem. Also ask why it takes so long for repairs to be carried out. Let them know that being without your work vehicle for days or weeks and having this problem for 3 months is totaly unacceptable and that you want to be compensated for it. Hopefully you might get a free service out of it. Post on this site how the Navara is after the repairs. Good Luck, Mark. POSTED BY: MARK KURAN - MELBOURNE, VIC - AUS 16 SEP 2007 ========== REPLY ========== Hi Scott, I bought a Nissan Navara ST-X Turbo Diesel ONE week ago and it’s currently now back at the dealership getting fixed. I spotted Diesel leaking from underneath and called the Care line for a tow (from the country I might add, I wasn't happy at all). Now it’s in at the dealership and they said that I need a new Fuel Injection pump and it could take a few days. I'm so mad that I might have just bought a Lemon of a car so I’m looking for anyone who might have had other issues with the brand. I don't believe the dealership at all (according to them my car it the first in Australia to have a problem, what a lot of **** I thought). I have been doing a bit of research and found out Australia have no laws against dealerships selling lemon cars (Stupid Government). Although I have started a log of every time it goes in to the dealership and how long etc. It’s only One Week Old. If you know of any other issues I should keep a eye out for let me know and while it’s under warranty I'm going to be the most annoying customer ever Tanya POSTED BY: TANYA WILKINSON - MELBOURNE, VIC - AUS 9 OCT 2007 ========== REPLY ========== Hi Scott I purchased a D40 STX Turbo Diesel Auto in Jan last year. What a pile of junk. I had mine for 9 months. It was in the workshop for warranty repairs for 5 days out of every 15 working days & I used it as my business car. Check out the UK forums on these things. They are still having the same warranty issues here that they had in the UK 2 years ago. Guess what Nissan Australia response is? My advice - get it back & get rid of it. Tell them you’re going to sell it & they will have the parts straight away. I was told the heat shields would be three weeks away, after telling Nissan HQ what I was going to do after their appalling service they found the parts at the dealership within 1 hour. This model is a Lemon but our weak govt will not do anything about it. Check the 4wd forums in this country & do a search for D40 problems you are not alone. Hope you get it sorted. Mike. POSTED BY: MIKE CORBETT - BRISBANE, QLD - AUS 17 OCT 2007 ========== REPLY ========== Hi Scott, I have a D40 too, no problems with my clutch yet but my diesel consumption went from under 9lt per 100kms up to around 16lt per 100. Other than resetting the computer, Nissan would not touch the vehicle, stating that it was still within spec. Tired of arguing for 9 months with Nissan and my local dealer, I spoke to Ray Miller of Turbo Engineering in Melbourne who diagnosed it over the phone as a stuck EGR valve and to get Nissan to fix it. The dealer would not touch it, so I took it to Ray and he dynoed the vehicle and fixed the EGR, (exhaust gas temp dropped from 650deg due to exhaust gasses constantly being fed back through the engine to 480). Fuel economy back is to normal. The dealer still won’t admit there was a problem and pretty much told me I was a whinger. I like you will not buy this brand again. POSTED BY: PAUL BAXA - COBRAM, VIC - AUS 3 FEB 2008 ========== REPLY ========== So my D40 has just ticked over 5000k's and on Monday the engine has blown up! It appears the timing gear has failed which in turn has stuffed the con-rod. Not happy. This is my work vehicle for crying out loud. It will be interesting to see how Nissan deals with it." POSTED BY: ANDREW - CASTLE HILL, NSW - AUS 7 MAR 2008 ========== REPLY ========== Hello, I own a 2.5 TD auto. The timing chain tension bolts stripped out of block and I took it in with a shocking loud rattle but the engine still ran fine. Dealership put in claim for complete new motor but there was talk of retapping existing holes etc. Should I be concerned about any damage already done and only accept a new motor. I'm not that mechanically minded and need advice. I was getting 10.6 litres per 100km which is good from all the horror stories read on here so should I stick with the devil I know as a new motor could be worse etc. I really need good advice as I have no idea. I will also say that the dealership has been very helpful and I’m really leaning towards the new motor as I’m worried about bits of swarf in the engine from the stripped bolts. Please email or reply on here. Thanks for any positive input greatly as I’m really concerned as I should be. POSTED BY: CHRIS - SA - AUS 27 SEP 2008 ========== REPLY ========== Jay, Common rail systems have been around for a long time and to my knowledge didn't need all the parts replace every time you touched them. The pressures may sound high but the old "Jerk" pump has been operating at peak pressure in excess of the common rail pressures for many years and without having to replace lines and injectors every time they were serviced (the peak pressure reached was many times higher than the crack-off pressure of the injector). They were also made of Steel though and not alloy. Maybe this is another case where Nissan need to go back to the drawing board again. They should look at the incompatibility problem they have with their front disk brakes while they are there. Rotors should last far in excess of 200,000 klm under normal conditions. Ssome people believe the pads are too hard for the rotors in these vehicles, however it shouldn't be up to the customer to fix the design problems during the warranty period. Regards, Al POSTED BY: AL - CAIRNS, QLD - AUS 3 OCT 2008 |
||
|
NISSAN NAVARA 2006: RE: BENT CHASSIS BEHIND CAB *REPLY* |
||
ISSUE: |
Just bent my chassis on 2007 STX Navara, towing a Jayco pop top. No weight in the ute but I do have a Nissan canopy and outback drawers. Any advice would be helpful. |
|
| POSTED BY: ROY BUTCHER - COFFS HARBOUR, NSW - AUS, 30/09/2008 PROVIDE FEEDBACK | ||
|
========== ORIGINAL POSTING ========== "NISSAN NAVARA 2006: BENT CHASSIS BEHIND CAB - Need to know if any other (2006) D40's out there have had the same problem (bent chassis just behind cab). Had **** all weight on the back towing an off road camping trailer in 2wd over wet sand on Fraser Island about 5km an hour following a Subaru Outback. I do have a big lift and air bags (5 psi for off road use about 20 psi at home with tools in) but no way over loaded. Ute has been fixed now but can't believe it bent in the first case." POSTED BY: IAN REID - CANBERRA, NSW - AUS 3 FEB 2008 ========== REPLY ========== I also have bent chassis on my 2006 STX Navara. The gap between the cab and the tub should be an even 25mm top to bottom, mine is 20mm bottom and 35mm top. The smash repair can straighten it but won’t guarantee it won’t happen again. POSTED BY: STEVE - COBURG, VIC - AUS 14 FEB 2008 ========== REPLY ========== Bent mine 2 weeks ago after hitting a washout across road June 08. Towing a caravan with 120kg on the ball and 450 kg of gear in the ute. Hit the washout at 30kmh no damage to the tyres or caravan but certainly rooted the car. The tow bar was dragging on the ground. Bent just to the rear of the forward leaf spring support toward the rear of the car in between the spring support weld and the ute tub support weld. POSTED BY: DAN CONNELL - ALTONA, VIC - AUS 17 JUN 2008 ========== REPLY ========== Hi, I have a 2006 D40, and the same thing happened. Carrying less than max permissible load over some speed humps and the chassis bent between rear of cab and load bed. I had the chassis replaced and now 6 months later it's doing it again. I've noticed that the chassis strength has been reduced at this point for some reason, I suspect in an event of a collision from the rear it would bend to reduce the blow to the cab (can't get Nissan to confirm this). Almost guarantees if you’re carrying a heavy load over rough terrain it's going to go with time with all that flexing. King cab doesn't share the same design, weak point is further back along the chassis. POSTED BY: SIMON RUSSELL - TOULOUSE, FRANCE 19 JUN 2008 |
||
|
JEEP GRAND CHEROKEE WG LAREDO CRD 2005: RE: TURBO POWER LOSS *REPLY* |
||
ISSUE: |
Hi Kristine. First of all turbos cannot shut off, they are an exhaust driven pump. It is more than likely an EGR valve problem or injector pump problem. How long did you let the dealer have the car for? Take the car to an independent repairer. Don’t use dealers they only want big money. |
|
| POSTED BY: STEVE - , VIC - AUS, 30/09/2008 | ||
|
========== ORIGINAL POSTING ========== "JEEP GRAND CHEROKEE WG LAREDO CRD 2005: TURBO POWER LOSS - We are experiencing a power loss in the form of the turbo cutting out, seemingly when the engine gets hotter. Engine warning light comes on when temperature gets upward of 85 degrees, turbo shuts off resulting in power loss, no good for towing. This vehicle supposedly has a towing weight of 3500kg, we are towing 1800kg (small 12ft.van). Jeep dealers say they can't find what is wrong as light needs to be on when hooked up to the computer. This first occurred while on warranty and is still a problem no one seems to be able to shed some light on. Are we left with this lemon?" POSTED BY: KRISTINE JONES - MOOROOLBARK, VIC - AUS 29 SEP 2008 |
||
|
LANDROVER FREELANDER SE 2001: SHUDDER OR KNOCKING WHEN TURNING *FEEDBACK WANTED* |
||
ISSUE: |
Having some problems with a shudder or knocking sound when turning, no one can find the problem. Car yard said it was the all wheel drive binding up. Can anyone give me an clue? |
|
| POSTED BY: TONY BAILEY - COOMBABAH, QLD - AUS, 30/09/2008 PROVIDE FEEDBACK | ||
|
========== REPLY ========== Sounds like the viscous coupling. It's in the middle of the tail shaft and allows, when working properly, the front and rear wheels to travel at different speeds on hard surfaces but to lock up when you loose grip at the front of the car. Type in Freelander viscous coupling problem in Google and you will get lots of hits. You can remove the entire tail shaft from front to rear and use the vehicle as a straight 2wd (front). I have had mine that way for about 8 months because of a similar problem. It works fine as long as you don’t want to go off-road. The couplings are expensive. POSTED BY: ANDREW CURRAN - PERTH, WA - AUS 11 NOV 2008 |
||
|
TOYOTA YARIS YRX 2007: RE: I CAN’T SEE WHAT GEAR I AM IN AT NIGHT! *REPLY* |
||
ISSUE: |
Hi |
|
| POSTED BY: ANDREW - SYDNEY, NSW - AUS, 30/09/2008 PROVIDE FEEDBACK | ||
|
========== ORIGINAL POSTING ========== "TOYOTA YARIS YRX 2007: I CAN’T SEE WHAT GEAR I AM IN AT NIGHT! - Is it normal for a Yaris auto not to have its gears lit up? During the day it’s not so bad as I can see what gear I am going into or in (it’s auto) but at night I have no idea as it’s not lit up and there is nothing displayed on the screen. I just find it odd and not very safe. Is this my car or is it all of them? In my old car which was a 95 Lancer, the gear area was lit up and also the letter was red so you knew what you were in. Also, on a different lighting issue... I was told by Toyota that the Yaris has only one reverse light at the back which is legal. Apparently you don’t need lights on both sides? True?" POSTED BY: SARAH TRINNE - DARWIN, NT - AUS 28 SEP 2008 |
||
|
JEEP GRAND CHEROKEE WG LAREDO CRD 2005: TURBO POWER LOSS *COMPLAINT* |
||
ISSUE: |
We are experiencing a power loss in the form of the turbo cutting out, seemingly when the engine gets hotter. Engine warning light comes on when temperature gets upward of 85 degrees, turbo shuts off resulting in power loss, no good for towing. This vehicle supposedly has a towing weight of 3500kg, we are towing 1800kg (small 12ft.van). Jeep dealers say they can't find what is wrong as light needs to be on when hooked up to the computer. This first occurred while on warranty and is still a problem no one seems to be able to shed some light on. Are we left with this lemon? |
|
| POSTED BY: KRISTINE JONES - MOOROOLBARK, VIC - AUS, 29/09/2008 PROVIDE FEEDBACK | ||
|
========== REPLY ========== Hi Kristine. First of all turbos cannot shut off, they are an exhaust driven pump. It is more than likely an EGR valve problem or injector pump problem. How long did you let the dealer have the car for? Take the car to an independent repairer. Don’t use dealers they only want big money. POSTED BY: STEVE - VIC - AUS 30 SEP 2008 |
||
|
TOYOTA YARIS YRX 2007: I CAN’T SEE WHAT GEAR I AM IN AT NIGHT! *FEEDBACK WANTED* |
||
ISSUE: |
Is it normal for a Yaris auto not to have its gears lit up? During the day it’s not so bad as I can see what gear I am going into or in (it’s auto) but at night I have no idea as it’s not lit up and there is nothing displayed on the screen. I just find it odd and not very safe. Is this my car or is it all of them? In my old car which was a 95 Lancer, the gear area was lit up and also the letter was red so you knew what you were in. |
|
| POSTED BY: SARAH TRINNE - DARWIN, NT - AUS, 28/09/2008 PROVIDE FEEDBACK | ||
|
========== REPLY ========== Hi You will find a lot of cars with only one reverse light. It is normal and legal. There should be some sort of light indicating what gear you are in somewhere on the dash. Go to a car yard and have a look at another Yaris to compare Hope this helps POSTED BY: ANDREW - SYDNEY, NSW - AUS 30 SEP 2008 |
||
|
HOLDEN CREWMAN VY II S 2004: FUEL GAUGE - FUEL TANK *FEEDBACK WANTED* |
||
ISSUE: |
I purchased a 2004 Crewman VY II S in December 2007. I ran the vehicle locally and was amazed to find I only got 340klms from a full tank. The gauge said it was nearly empty and so did the low fuel warning indicator. On refueling, the tank only took 47.5 litres and the owner’s handbook says the tank holds 68.5 litres. |
|
| POSTED BY: TERRY BARNES - WOY WOY, NSW - AUS, 28/09/2008 PROVIDE FEEDBACK | ||
|
========== REPLY ========== Hi mate I have a 2004 VY II SS Crewman and have had a multitude of problems. Firstly I did purchase it second hand but the list of problems to date are below: 1. leak in fuel tank from where the breather hose goes in the only solve is a new tank costing around $700 + labour. The only good thing is that the tray is easy to remove to get at the tank it took me about an hour. 2. the diff is had it, it whines and clunks, needs replacement. 3. the 6 speed turns. Just packed it in, needs a full rebuild. 4. very high fuel consumption, yes it is a V8 but my previous V8 a 2001 SS ute Manual used way less. 5. my fuel gauge doesn’t read correctly either but mine, according to the gauge uses 1/4 of a tank in just 30klm’s. Then when you stop it goes back to full again. This lemon has only 143,000 klms and I am very disappointed in it as most of these repairs shouldn’t happen until 300,000 or so if at all. POSTED BY: QUENTIN CRAWSHAW - BRISBANE, QLD - AUS 30 SEP 2008 ========== REPLY ========== Done 30,000 kms, diff is **** or tail shaft CV’s? Got same problem with gauge 47 litres empty. I only get 330 kms per tank, what a lemon piece of ****. POSTED BY: MATT - MELBOURNE, VIC - AUS 2 JUL 2009 |
||
|
FORD FALCON BF 2007: BF FORD FALCON RUNS ROUGH ON START UP FACTORY GAS *FEEDBACK WANTED* |
||
ISSUE: |
Had 30,000 km service carried out by Ford dealer. They serviced gas system, all ok next day after service when the vehicle was cold it would run rough & stall. Return to dealer advice the gas converter was contaminated & need to be replaced with a new one & not under warranty. Has anyone have this problem please advise. |
|
| POSTED BY: BOB PETTY - NELSON BAY, NSW - AUS, 28/09/2008 PROVIDE FEEDBACK | ||
|
========== REPLY ========== Hi Bob. I suggest you have the idle port in the converter rechecked for contamination or a damaged "O" ring (under top rear solenoid). A special tool is required to remove the idle jet. Regards Dav... POSTED BY: L DAVIS - BOMADERRY, NSW - AUS 7 OCT 2008 ========== REPLY ========== Hi Bob, I drive a 2007 BF LPG Falcon which is a company vehicle leased from Fleet Australia by the company I work for. I have had nothing but trouble with it since new. It has been into numerous Ford dealerships no less than five times for problems with the LPG system and it has less than 30,000 km. Basically, it has an intermittent problem where it is difficult to start, and when it does start there is sometimes a backfire in the engine bay and the engine will idle very roughly. It once backfired and blew the brake booster hose connection clean off. After one service, I was at a stop sign, pulled out onto oncoming traffic and the car lost all power. I also found loss of power and even stalling when stopping at traffic lights, etc. Nuford in Wangara W.A. had my vehicle for two weeks and said that they fixed the problem yet here we are only a couple of months later and it's back at another dealership in Morley! The RAC mechanic that came out to my house said that the RAC fleet vehicles on LPG are always having problems, and that they are already phasing them out. Our company has had problems with them in the eastern states as well. I am sick of putting up with it as I am a Sales Rep and need my car to do my job. I have informed Ford not to bother contacting me until they have fixed the problem permanently. I hope this helps you mate. If all else fails, report your problem to the media. I have found that big companies like Ford don't like negative publicity in mass. Regards, Andrew POSTED BY: ANDREW HAIGH - PERTH, WA - AUS 7 OCT 2008 ========== REPLY ========== Andrew, we live in Cairns Qld and purchased the 2007 BF LPG Falcon. We have had it back to the dealership around 8 times and it only has 30000km on the clock. A couple of months ago we had the car backfire and fill with smoke after getting the family out I took it to the dealership and they had told me it blew a hole in something. Unfortunately I am not car savvy but sure enough 1500km later the car has backfired again and ran rough for a few minutes. Called Ford customer service and was told to take it to the dealership again, which I did but they held my car saying they could not fault it and I had to pay $110 before they gave me my car back. My father also owns the same model car and is having the same problem although he has not had it fill with smoke Yet. I have called the ACCC and are calling the Office of Fair Trading as well as A Current Affair and I am looking for any information regarding others that have had the same backfiring issues. You can contact me if you can help. POSTED BY: SEAN WEBB - CAIRNS, QLD - AUS 11 MAR 2010 |
||
|
TOYOTA RAV4 2001: RE: TRANSMISSION FAILS ON 6 YEAR OLD CAR *REPLY* |
||
ISSUE: |
TOYOTA RAV 4 2001 1007,000 KM. ECU - TRANSMISSION ISSUES - I have had the same issues with the ECU as you all manifesting with the transmission suddenly slipping, literally an overnight phenomenon. I had the car checked by usual mechanic whith handheld computer diagnostics, no fault codes; however symptoms still there so stopped driving the car and started to ring around to inform myself. |
|
| POSTED BY: RICKY STRONG - SYDNEY, NSW - AUS, 28/09/2008 PROVIDE FEEDBACK | ||
|
========== ORIGINAL POSTING ========== "TOYOTA RAV4 2001: TRANSMISSION FAILS ON 6 YEAR OLD CAR - After 6 years, and 90,000 kilometres of having my 2001 RAV4 regularly serviced by the dealer at considerable expense, the ECU (transmission computer) has faulted and caused "transmission burning clutches and contaminating internals". The repair has been quoted at $7000.00. I would like to know if this is a problem others have encountered and to warn others considering a RAV4 of this possible issue. The car has only been driven on the road under normal conditions." POSTED BY: CORRINE MARSHALL - MELBOURNE, VIC - AUS 27 SEP 2007 ========== REPLY ========== Just went through exactly the same problem. Our repair bill was just under $8000. I have a five door 2002 RAV4 automatic cruiser. First the car was slipping in gears. It was not a gradual thing eihter ... it just suddenly failed. Upon inspection the clutches were burnt out. The gear box was repaired and it flamed another box. I had the computer checked by Toyota and an independent specialist and no fault codes etc. indicated a problem. In the end a new computer was put in, problem solved! Basically the ECU malfunctioned causing the gear box clutches to burn out. The ECU didn't even indicate any fault codes or go into the safe mode like they are suppose to. Gear box had to come out twice and so did the engine. I got a 24 month warranty on repairs ... make sure you do as well. Will be selling **** before that though! I was lucky that the workshop I go through is owned by a friend and was not charged for the engine coming out 2 and a half times POSTED BY: SCOTT - BRISBANE, QLD - AUS 24 DEC 2007 ========== REPLY ========== I have just had the same problem. Cost of repairs 4500 to $6000. I have a RAV4 2002 114.000ks. It will take 2 weeks to repair then sell." POSTED BY: LEIGH - BRISBANE, QLD - AUS 5 FEB 2008 ========== REPLY ========== I have a 2001 Rav4. I took my car to the dealer for the required maintenance as I always do. I asked them to check my transmission because my car was slipping into 2nd gear. I was told that I now need an ECU because the computer is not telling the car to change gears the way it is supposed to. I see that this is a common problem, I was quoted $1500.00 for the replacement. It sounds like I need to get rid of my car. POSTED BY: ADRIAN - GA - USA 20 FEB 2008 ========== REPLY ========== I have a 2002 Rav4. Same problem. The gearbox started slipping due to the computer failure, and I have been told the repair bill will be $6500. I am not sure what to do, as I will not be getting the money back when I try to sell the car. POSTED BY: PAUL GRUNDY - SYDNEY, NSW - AUS 4 MAR 2008 ========== REPLY ========== Me Too! Same thing just happened to our 2002 Rav4, 5 door. I got up one morning, started to drive to work and the gears started slipping. I took it Straight to the garage and they said the ECU needed replacing... $4000! This has to be some kind of design fault. We simply don't have the money to repair it! I can't tell you how angry I feel about this! POSTED BY: LYNN MORESI - MELBOURNE, VIC - AUS 1 SEP 2008 ========== REPLY ========== I have just bought a 2001 Rav cruiser auto and the gears were also slipping. This is after 2 **** days of owning it. I took it back to car yard yesterday and it is at the mechanics now while I wait for an answer. I was issued a 3 month warranty but after reading all these comments I now feel like **** and can see it is obviously a common problem! I will keep you posted to see what it ends up being. It has really **** me off. POSTED BY: JODIE B - NOWRA, NSW - AUS 19 SEP 2008 ========== REPLY ========== Toyota in Melbourne area has only 2 dealerships that service transmissions and they could not even look at my car for 3 weeks then it was going to take 6-8 weeks for them to repair, what a disappointment in Toyota. Luckily I found another transmission expert to fix it and had it back in a week! Saving thousands in rental car fees! If you have a 2001 RAV4 get it rid of it before this happens. By the way Toyota quoted me $6000.00 to fix it and I would be without the car for almost 3 months, what a deal! POSTED BY: DANA - PORT MELBOURNE, VIC - AUS 22 SEP 2008 ========== REPLY ========== Hello everyone, I am concerned about our 2002 RAV4 automatic transmission. It has 112,000k on the clock and full service history no hard work, wife’s car bitumen roads only. I pulled the transmission dipstick to check it and discovered the transmission oil is burnt and smells as well. No apparent operational error in the drivability of the car as yet. What I have found is a technical service bulletin from overseas from Toyota, please read TC002-06 you can search for this on Google. For the factory to put out a bulletin there has to be serious issues with the transmission and therefore the potentially unsafe operation of the car in heavy traffic conditions. Please be wary of your gearboxes and treat it like gold very carefully! This bulletin was issued around March 2006 and it applies to all 2001 - 2003 Rav4 Autos and it also specifies that the electrics of the car are to blame i.e. the computer. Also specifies a warranty period of 96 months or 80,000 miles, that equals 96 months or 128,744km that’s very generous overseas. So where do we stand in Australia as our car is 78 months old and 112,000k? POSTED BY: GARRY - HOBART, TAS - AUS 15 FEB 2009 ========== REPLY ========== I have a similar tale with our 2002 Rav4 with 67000km on the clock. ECM went kaput damaging the auto trans and planetary gear set. Spoke with a guy at ‘customer experience centre’ on 1800 252 097 and oh what an experience! Certainly was not customer care. He, **** basically said if you had gone to a Toyota dealership they may have been able to help. It turned out it would have had to have been a particular type of dealer but hey I’m only an ex Toyota customer. So find out the hard way. Anyway after I mentioned the complaints websites here and America and the document TC 002-06 he suddenly knew enough to say the American model had totally different bits in yadda yadda but no problems were apparent in Australia! As I asked to speak with his boss he refused and said that he had complete authority in managing my customer expectations! So no joy there. I’ve contacted the state Toyota office and await their call back. It would seem that from the website there are sufficient complaints to have elicited some sort of company response to them because if America can issue some sort of remedy surely Australia could too? What has been your progress? I will keep you and the site up to date on mine. Cheers POSTED BY: DAVID - FREMANTLE, WA - AUS 20 FEB 2009 |
||
|
NISSAN PATHFINDER 2007: RE: I AM AFTER FUEL FIGURES FOR THE 4LTR PETROL ENGINE *REPLY* |
||
ISSUE: |
Welcome to Pain! |
|
| POSTED BY: GAVIN - BRISBANE, QLD - AUS, 27/09/2008 PROVIDE FEEDBACK | ||
|
========== ORIGINAL POSTING ========== "NISSAN PATHFINDER 2007: I AM AFTER FUEL FIGURES FOR THE 4LTR PETROL ENGINE - I've got a 07 4ltr Pathfinder and I’m getting 12 ltrs on the h/way and 18 ltrs around town. Want to know what other people are getting. I’ve seen the adr reading of an average 13.5 ltrs." POSTED BY: DAMIEN TURNER - MORANBAH, QLD - AUS 21 SEP 2008 |
||
|
NISSAN NAVARA D40 2007: RE: FULL OF IT *FEEDBACK WANTED* |
||
ISSUE: |
Hello, I own a 2.5 TD auto. The timing chain tension bolts stripped out of block and I took it in with a shocking loud rattle but the engine still ran fine. Dealership put in claim for complete new motor but there was talk of retapping existing holes etc. Should I be concerned about any damage already done and only accept a new motor. I'm not that mechanically minded and need advice. |
|
| POSTED BY: CHRIS - , SA - AUS, 27/09/2008 PROVIDE FEEDBACK | ||
|
========== ORIGINAL POSTING ========== "NISSAN NAVARA STX D40 2007: FULL OF IT - In my last bleat about this car cutting out and losing power in which Nissan could not find the problem they have finally found the problem. I took it to them a week ago while it was playing up and they tell me it’s the fuel pump. Great! Let’s get a new pump and it will be sorted, 20 working day to get one from Europe. What a joke! Then two days later or something they just happen to find 2 in Melbourne. In the mean time I have asked for a courtesy car as my piece of junk has been useless to me and my family {this going on for 2-3 months}. Now the place that’s doing the repairs have the pump and parts that were approved by Nissan. But now Nissan have done a back flip and told them not to touch the car {after it was sitting at Nissan for three days and didn't get touched}. Now they want to replace the fuel rail. What For? When the mechanic diagnosed it as the fuel pump, now I got to wait until the fuel rail gets here. So now I will have to wait who knows how long for that, and all without a car. I'm fed up with this company and its product. I will not buy this brand ever again and I will certainly be going out of my way to voice my opinion to anyone who has thoughts of buying this model. I should have bought with my heart and not my head, a Ford." POSTED BY: SCOTT MCINTYRE - BRISBANE, QLD - AUS 15 SEP 2007 ========== REPLY ========== Hi Scott, I understand your frustration. You should, in writing, ask some questions of Nissan Australia. Like why they are changing the fuel rail when the pump was diagnosed as the problem. Also ask why it takes so long for repairs to be carried out. Let them know that being without your work vehicle for days or weeks and having this problem for 3 months is totaly unacceptable and that you want to be compensated for it. Hopefully you might get a free service out of it. Post on this site how the Navara is after the repairs. Good Luck, Mark. POSTED BY: MARK KURAN - MELBOURNE, VIC - AUS 16 SEP 2007 ========== REPLY ========== Hi Scott, I bought a Nissan Navara ST-X Turbo Diesel ONE week ago and it’s currently now back at the dealership getting fixed. I spotted Diesel leaking from underneath and called the Care line for a tow (from the country I might add, I wasn't happy at all). Now it’s in at the dealership and they said that I need a new Fuel Injection pump and it could take a few days. I'm so mad that I might have just bought a Lemon of a car so I’m looking for anyone who might have had other issues with the brand. I don't believe the dealership at all (according to them my car it the first in Australia to have a problem, what a lot of **** I thought). I have been doing a bit of research and found out Australia have no laws against dealerships selling lemon cars (Stupid Government). Although I have started a log of every time it goes in to the dealership and how long etc. It’s only One Week Old. If you know of any other issues I should keep a eye out for let me know and while it’s under warranty I'm going to be the most annoying customer ever Tanya POSTED BY: TANYA WILKINSON - MELBOURNE, VIC - AUS 9 OCT 2007 ========== REPLY ========== Hi Scott I purchased a D40 STX Turbo Diesel Auto in Jan last year. What a pile of junk. I had mine for 9 months. It was in the workshop for warranty repairs for 5 days out of every 15 working days & I used it as my business car. Check out the UK forums on these things. They are still having the same warranty issues here that they had in the UK 2 years ago. Guess what Nissan Australia response is? My advice - get it back & get rid of it. Tell them you’re going to sell it & they will have the parts straight away. I was told the heat shields would be three weeks away, after telling Nissan HQ what I was going to do after their appalling service they found the parts at the dealership within 1 hour. This model is a Lemon but our weak govt will not do anything about it. Check the 4wd forums in this country & do a search for D40 problems you are not alone. Hope you get it sorted. Mike. POSTED BY: MIKE CORBETT - BRISBANE, QLD - AUS 17 OCT 2007 ========== REPLY ========== Hi Scott, I have a D40 too, no problems with my clutch yet but my diesel consumption went from under 9lt per 100kms up to around 16lt per 100. Other than resetting the computer, Nissan would not touch the vehicle, stating that it was still within spec. Tired of arguing for 9 months with Nissan and my local dealer, I spoke to Ray Miller of Turbo Engineering in Melbourne who diagnosed it over the phone as a stuck EGR valve and to get Nissan to fix it. The dealer would not touch it, so I took it to Ray and he dynoed the vehicle and fixed the EGR, (exhaust gas temp dropped from 650deg due to exhaust gasses constantly being fed back through the engine to 480). Fuel economy back is to normal. The dealer still won’t admit there was a problem and pretty much told me I was a whinger. I like you will not buy this brand again. POSTED BY: PAUL BAXA - COBRAM, VIC - AUS 3 FEB 2008 ========== REPLY ========== So my D40 has just ticked over 5000k's and on Monday the engine has blown up! It appears the timing gear has failed which in turn has stuffed the con-rod. Not happy. This is my work vehicle for crying out loud. It will be interesting to see how Nissan deals with it." POSTED BY: ANDREW - CASTLE HILL, NSW - AUS 7 MAR 2008 ========== REPLY ========== Hi Scott, I can understand your frustrations with your car. Regarding the fuel rail needing to be replaced, your car has what is called Common Rail Injection for the diesel engine. The fuel pressures in these systems is approx 23,000psi. If you replace the pump in these systems you Must replace the fuel rail also, or you will never get the new parts to seal to the old parts. This can cause rather large fuel leakage. The consequences of the fuel leaking at these pressures is bad. You will probably find that they will be replacing the injectors also for this repair for the same leakage reasons. I hope this has helped a little. For the record I am a mechanic & am familiar with these cars. POSTED BY: JAY - PENRITH, NSW - AUS 30 SEP 2008 |
||
|
HOLDEN ASTRA 2004: MY 04 CITY ASTRA *UPDATE* |
||
ISSUE: |
100,000 ks and she is still faithful. Oh I forgot to mention on previous postings that I did run into another car after night shift one morning about two years ago (fell asleep) on the freeway. I feel sorry for you folk with these problems with your cars. |
|
| POSTED BY: GREGGY - MELBOURNE, VIC - AUS, 27/09/2008 PROVIDE FEEDBACK | ||
|
NISSAN NAVARA ST-X 2007: INDICATOR PROBLEMS *COMPLAINT* |
||
ISSUE: |
Navara 2007 diesel manual. On my first trip away with the car having done 17,000km, I lost the blinkers, wipers, driver’s electric window and the lights all in the same afternoon. When I say the lights, I could not turn them off when I reached my camping spot. After playing around with the control for 30 seconds they went off. Thinking all was ok I turned them on again to check and again could not turn them off, no matter how much I played with the control. So I was going to pull the battery to kill them, I turned the engine off and the lights went off. So I left it at that. The next day everything worked and has ever since (27,000km now). Will notify Nissan so it is recorded. |
|
| POSTED BY: MARCO TESMER - MELBOURNE, VIC - AUS, 26/09/2008 PROVIDE FEEDBACK | ||
|
========== REPLY ========== Just had this problem with my MY08 D40 Marco. Blinkers worked but the indicators on the dash didn’t. Headlights on low beam with switch off and couldn't shift them to high even with the switch on. Being a bit of a computer geek and knowing the glitches that often happen with PCs running windows... I applied the Microsoft solution. Disconnected power by removing the neg lead from the battery for approx 2 minutes. This resets the ECU and hey presto all is good again. I'm guessing that this is a system protection default and if you know the fix it's not a problem. I scanned my ECU and no fault codes were showing but that doesn't mean that the dash chip didn't have a hiccup from an alternator surge or the like. Cheers Pete POSTED BY: PETE SMITH - QUEANBEYAN, NSW - AUS 1 APR 2009 ========== REPLY ========== Hi Pete, I have had this same issue with my D40. Wipers Fail, Blinkers Fail etc and a ctrl-alt-del of the car fixes it till the next time it happens. They replaced the BCM (or BCU?) but it hasn’t fixed it. Do you have any idea of what it could be? or have you managed to resolve it? It’s very frustrating as Nissan are saying there is nothing wrong with it as there are no error codes. I have an error code for them "Its_Broken_D40". Cheers, Evan POSTED BY: EVAN ROSE - NEWCASTLE, NSW - AUS 31 JUL 2009 |
||
|
KIA CARNIVAL 2000: RE: THE CULTURE OF COMPLAINT *REPLY* |
||
ISSUE: |
This is our story and it's not pretty. |
|
| POSTED BY: FAYE LOUGOON - EAGLEHAWK, VIC - AUS, 26/09/2008 PROVIDE FEEDBACK | ||
|
========== REPLY ========== Hi David, Yes, we did have a pre-purchase inspection of our 2000 Kia Carnival in March 2004. This was conducted by the NRMA and the only fault that they found was that the CV joint needed replacing, which was fixed prior to our purchase. As for conducting a search on google, we did this also. In 2004, the problems with the Kia engine were only just starting to emerge. Kia itself had released a statement to these problems at this time, saying that the only models affected were the 1999 model. We even had documentation listing engine numbers of affected vehicles, of which our engine number did not fall within. We believed that we were reasonably safe having undertaken these steps, and also purchasing the vehicle with an extended 3 yr used car warranty. It was only in the 12-18 months prior to our engine failing in Jan 2007, that the actual magnitude of the problem was emerging to the public. Most cars had been repaired under the new car warranty which Kia extended to 5 years to compensate buyers. What was not made public was that the actual defect in the engine was not able to be eliminated and so now these cars which were originally fixed under warranty are again, and again failing, because the remedy Kia have used is simply a bandaid, to get them past the new car warranty timeframe, plus a few years of goodwill engine replacements, and then they wash their hands of the problem. The Kia Carnival was sold in Australia from 1999 - 2005(?) with a known engine defect - a defect that Kia was well aware to be present long before they changed to a different engine in the new Kia Carnival. This makes the cars not of merchantable quality, and should have been withdrawn from sale. Regards, Christine. POSTED BY: CHRISTINE SANDRONE - SYDNEY, NSW, AUS 4 MAY 2008 ========== ORIGINAL POSTING ========== "KIA CARNIVAL 2000: THE CULTURE OF COMPLAINT - I feel some sympathy for all the unfortunate owners of these Kia's with blown engines and I've said so in a previous post but it would be a really good idea for some of these people to ask themselves the following questions: - Did I have a thorough pre purchase inspection done on the vehicle? - Did I google to find a site like this before buying where I would see that these were problem vehicles? - Do I think that there's always going to be some institution around that will rescue me from my poor buying decisions? I never hear anyone prefacing their problem with an admission of the above. Unless people do No's 1 & 2 we will be reading the same stuff in 12 months time. Some of this pain has been a bit self inflicted. Then there are the dreamers who think that Channel 7 is going to create headlines on Today Tonight. Get real, the world is more complex than that... Kia is a major sponsor of the Tennis that this Channel has broadcasting rights to" POSTED BY: DAVID - TWEED HEADS, NSW - AUS 2 MAY 2008 ========== REPLY ========== David, I tend to agree with you. Other considerations could include things such as service history or if the vehicle operation was allowed to continue once initial problems were known. A lot of these complaints seem to be people who also purchased their vehicle used, quite often recently (Most likely at discounted rates due to known problems). Also they are now years outside warranty. Class actions, Today Tonight, only prolongs the reality being cheap parts etc from KIA, who are not responsible anyway as they were not the imported at the time, is the best deal they are going to get. POSTED BY: TONY - NARRE WARREN, VIC 3 MAY 2008 ========== REPLY ========== David, I'm sure the owners of Kia Carnivals will be comforted by your sympathetic words. Let’s take your points one by one: - In many instances, these unsuspecting buyers would have had a pre purchase inspection with no faults shown at that time. - The fact is that many people will come across this site only after they experience a problem and in Kia Carnival owner’s cases, it’s a huge problem. Nobody would buy any car today expecting that their engine has a design or manufacturing fault that is going to fail at anytime and cause them to pay thousands of dollars for repairs. - There should be protection for consumers against faulty products and there is. The problem is that most states Consumer Affairs offices and the ACCC are too lazy to act. That's what your taxes are paying for. The only thing I agree with you is that we will be hearing about this in 12 months time and for many years to come too. I'm sure all Kia Carnival owners would like to thank you for your supporting comments. Mark. POSTED BY: MARK KURAN - MELBOURNE, VIC 3 MAY 2008 ========== REPLY ========== Tony, these Rover boat anchors have a design fault and that is the only service history that matters. So what if operation continued after the initial problem arose, after all does it matter how many times you run over a dead cat. The only part of this whole affair that brings a smile to my face is the fact that Rover at Longbridge went under early and I think their effort in the KV6 engine helped them on their way. No I haven't got a Kia or a Rover, just sympathy for people who have problems with this piece of Eurotrash. POSTED BY: GARY V - MELBOURNE, VIC 4 MAY 2008 ========== REPLY ========== Hi Christine I am trying to gather as much info on this KIA saga to assist others with their difficulties dealing with KIA. I would be interested in any info you have particularly any statements made by KIA. It is only by us all sharing info with each other that we are likely to get anywhere. I may have some info that I have gathered in the past that could assist. When replying can you go into more detail on your case (Did KIA pay you anything, Date of failure, mileage etc etc) you can't go into too much detail the more the better. I would also assist others to post your case on this website as well. As for David's comments I wish him luck in life with his purchases.We would all have to Google the next TV, Washing Machine, Microwave etc we plan to purchase because we would all have ourselves to blame for not doing a thorough check of everything prior to purchase because there is no onus on manufactures to comply with Australian law & supply goods of Merchantable Quality. The onus will be on the buyer? Why have consumer laws - Google will fix everything & protect us all. Phone the NRMA today & they won't warn you off a KIA. Phone KIA customer service & they will tell you that they have had a problem with only a limited number of early vehicles that were all fixed whilst under new car warranty. (Try It) Dale POSTED BY: DALE MORRIS - WOODVALE, WA - AUS 5 MAY 2008 ========== REPLY ========== These KIA executives should hang their heads in shame... Going to the commercial TV stations is a waste, because KIA will stop advertising their **** with them... it's the ABC, like 4 Corners that might give it a go. KIA – shame, shame, shame... POSTED BY: CUSTER - BRISBANE, QLD - AUS 29 SEP 2008 |
||
|
TOYOTA HILUX SR5 2008: AUTO LEAKING OIL WHEN TOWING *COMPLAINT* |
||
ISSUE: |
Toyota Hilux SR5 Automatic transmission leaking oil (pushing oil out the breather) when towing within its capacity. Toyota says they won't fix it as they blame the bullbar for the problem. |
|
| POSTED BY: RUSSELL GATTY - WANGARATTA, VIC - AUS, 26/09/2008 PROVIDE FEEDBACK | ||
|
========== REPLY ========== Mine did the same, dealer opened up box - faulty sender/shift position sender or similar was replaced? Haven't towed much since. Hopefully tow the boat over summer and will know if it fixes it. GPS your Hilux speedo and you will be surprised! Toyota says still within ADR specs. Not good enough for my liking. POSTED BY: VINCE MACK - KAL, WA - AUS 21 NOV 2008 |
||
|
KIA CARNIVAL LS 2001: HEAD GASKET BLOWN/BLOCKED RADIATOR *COMPLAINT* |
||
ISSUE: |
Hi |
|
| POSTED BY: HEATHER ROLLS - BRISBANE, QLD - AUS, 26/09/2008 PROVIDE FEEDBACK | ||
|
FORD TERRITORY AWD GHIA 2006: RE: OIL LEAKS FROM SUMP, TIMING COVER, ROCKER COVER, MAIN BEARING *REPLY* |
||
ISSUE: |
I too have regrets about our 2006 AWD Ghia. |
|
| POSTED BY: Y VIRGARA - ADELAIDE, SA - AUS, 26/09/2008 PROVIDE FEEDBACK | ||
|
========== ORIGINAL POSTING ========== "FORD TERRITORY GHIA 2006: OIL LEAKS FROM SUMP, FROM TIMING COVER, FROM ROCKER COVER, FROM MAIN BEARING SEAL - Noticed oil leaks under my 2006 Ford Ghia at approx. 21,000 kilometers. The car has a five year warranty. It’s never been off the bitumen, and just drives around town. Took it to Ford and it was first diagnosed as timing (chain?) cover gasket. Back to Ford again who then stated the front sump gasket was leaking. This is apparently a big job - removing the front cross member and front drive shaft. Had to wait for 2 weeks while they got "the parts". Get the car back after 4 days and it's still leaking oil. Back to Ford and inspection reveals rocker cover gasket leaking. All these trips are several weeks apart - the car's now been in 6 times for the same problem. Got the car back 2 weeks ago after rocker cover gasket replaced and 2 days later there's more oil leaking. Back to Ford again (and starting to get cheesed off) - inspection reveals the main bearing oil seal is leaking and they will need the car for another 3 days because to fix it they have to remove the gear-box (which is happening next week). We paid a lot of money for a luxury car, and we did actually really enjoy owning and driving it. The car has spent its short life on the bitumen, and hasn't even done a long trip. Very casual attitude by Ford service people, almost unfriendly, disinterested, and unapologetic. I am quite sure I haven't seen the end of it when it arrives back from its sixth trip to Ford service. How can a new car that’s been treated with kid gloves, leak oil from the timing cover, the sump, the rocker cover, and the rear main seal, all at the same time? I never thought I'd say it but I'm starting to regret buying the car and I don’t believe they know what they are doing. My driveway looks like a war zone. I only hope Ford reads all this, and contacts me. My local dealer isn’t even interested in the situation, and when I asked for a courtesy car I was told that will cost me $47 a day for insurance. It’s good to get this off my chest." POSTED BY: GORDON WITHNALL - DARWIN, NT - AUS 20 SEP 2008 |
||
|
FORD FALCON 1994: RE: BATTERY CAN’T SEEM TO CHARGE. *REPLY* |
||
ISSUE: |
Two simple things you can do. |
|
| POSTED BY: MARK KURAN - MELBOURNE, VIC - AUS, 26/09/2008 PROVIDE FEEDBACK | ||
|
========== ORIGINAL POSTING ========== "FORD FALCON GLI 1994: BATTERY CAN’T SEEM TO CHARGE. - Need help. Like to learn. I have drained 2 batteries, in the last week. Can anybody suggest, where I start? Ta" POSTED BY: ROB EOE - CARSELDINE, QLD - AUS 25 SEP 2008 ========== REPLY ========== Hi Rob. First line of attack is to determine if there is current drain on the battery causing the problem or if the battery in not getting recharged. Do you have a voltmeter? If so, connect it across the battery terminals. Check voltage. Start the motor and recheck the reading. There should be a noticeable rise in the voltage. If not, check security of your battery wiring and recheck. Is alternator oil contaminated from a power steering hose leak? If problem still exists have the alternator checked by an Auto Electrician. If there is a substantial rise in voltage, there may still be some alternator issues but not likely. The check for power drain is best detected using an amp meter to monitor the system. Check for boot lamp staying on (fold rear seat down and check with boot shut). Check glove box lamp is off when shut. Does interior lamp go off with doors shut (delayed). Do you have an electric brake controller fitted (have had some draw power when not in use). Hope this gives you somewhere to start. Dav. POSTED BY: L DAVIS - BOMADERRY, NSW - AUS 26 SEP 2008 ========== REPLY ========== Not a good idea to deliberately make a spark near a battery. Batteries release hydrogen and oxygen. I have seen the results of a battery exploding, not nice. POSTED BY: ROD - SYDNEY, NSW - AUS 27 SEP 2008 |
||
|
KIA CARNIVAL 2001: RE: 2001 KIA CARNIVAL *FEEDBACK WANTED* |
||
ISSUE: |
Hi Dale I would very much like some info on what to write to Kia and to the department of fair trading regarding the head gasket/water in the oil problem we have like all the others. |
|
| POSTED BY: HEATHER ROLLS - BRISBANE, QLD - AUS, 26/09/2008 PROVIDE FEEDBACK | ||
|
========== REPLY ========== Kelsey, would like to assist but your posting is very confusing? If people are to help you you have to be more precise. New or Reconditioned Motor? Date it was installed & by who (Kia Dealer?) I take it you are getting it repaired under the 12 month warranty, it is still under because it failed after 10 months? Why did it overheat? (Coolant lost, Oil in water, Thermostat failed?) Vehicles mileage? I the second failure the classic Carnival engine failure of oil in water? Did Kia replace your engine or someone else? Did you get a partial refund from Kia or did you fork out the lot. Reply back to me & I may be able to forward you info to assist. But you need to provide more details. Dale POSTED BY: DALE MORRIS - WOODVALE, WA, AUS 20 SEP 2008 ========== ORIGINAL POSTING ========== "KIA CARNIVAL 2001: 2001 KIA CARNIVAL - We bought 2001 Kia Carnival in November 2006. Private sale. Had it for 2 weeks, driving along and the fly wheel, 2 engine mounts and something to do with the gear stick $1200 later. Then oil in the water. Motor stuffed. Now $7500 later have had a brand new 2008 motor. 12 month warranty. 10 months on and I am catching the bus to take my kids (5) to school and work as the car has over heated today. Not sure what is wrong yet, but will let you all know. We have been thinking about a new one, but with 5 kids we don't want the same problems. At this stage it’s just like throwing money away." POSTED BY: KELSEY GARDINER - BRISBANE, QLD - AUS 19 SEP 2008 |
||
|
FORD FALCON GLI 1994: BATTERY CAN’T SEEM TO CHARGE. *FEEDBACK WANTED* |
||
ISSUE: |
Need help. Like to learn. I have drained 2 batteries, in the last week. |
|
| POSTED BY: ROB EOE - CARSELDINE, QLD - AUS, 25/09/2008 PROVIDE FEEDBACK | ||
|
========== REPLY ========== Two simple things you can do. Firstly charge a battery and see if the battery light comes on when the ignition is turned on. It should then go off when the engine starts. No battery light could be a fuse gone or a problem with the altenator. If that checks out OK then try step 2. Make sure the battery is charged and connect the positive terminal but keep the negative not connected. Touch the negative terminal with the negative lead and see if there is a spark. Do this in a garage or at night for best results. If there is a spark, something electrical is on and that could be draining your battery. A light in the boot or glove box are common problems that you can’t always see. Also, have the batteries tested just in case you have faulty batteries and no fault in the car. Good Luck, Mark. POSTED BY: MARK KURAN - MELBOURNE, VIC - AUS 26 SEP 2008 ========== REPLY ========== Hi Rob. First line of attack is to determine if there is current drain on the battery causing the problem or if the battery in not getting recharged. Do you have a voltmeter? If so, connect it across the battery terminals. Check voltage. Start the motor and recheck the reading. There should be a noticeable rise in the voltage. If not, check security of your battery wiring and recheck. Is alternator oil contaminated from a power steering hose leak? If problem still exists have the alternator checked by an Auto Electrician. If there is a substantial rise in voltage, there may still be some alternator issues but not likely. The check for power drain is best detected using an amp meter to monitor the system. Check for boot lamp staying on (fold rear seat down and check with boot shut). Check glove box lamp is off when shut. Does interior lamp go off with doors shut (delayed). Do you have an electric brake controller fitted (have had some draw power when not in use). Hope this gives you somewhere to start. Dav. POSTED BY: L DAVIS - BOMADERRY, NSW - AUS 26 SEP 2008 ========== REPLY ========== Check your Ground wire... thick black cable which runs from the alternator to the chassis and the Ground cable from the Battery to the chassis. POSTED BY: BRIAN - LOCATION & EMAIL NOT SUPPLIED 26 SEP 2008 ========== REPLY ========== Not a good idea to deliberately make a spark near a battery. Batteries release hydrogen and oxygen. I have seen the results of a battery exploding, not nice. POSTED BY: ROD - SYDNEY, NSW - AUS 27 SEP 2008 |
||
|
NISSAN NAVARA 2005: RE: FAILED 3L ENGINE - WARRANTY DISPUTE *REPLY* |
||
ISSUE: |
Dear Peter |
|
| POSTED BY: CHRISTINE RADFORD - UNGARRA, SA - AUS, 25/09/2008 PROVIDE FEEDBACK | ||
|
========== REPLY ========== Hi Christine, My 06 Navara has had 3 Bullbars (4th cracked too), seat (sagged), plus many more items fixed under warranty. The chassis is cracked in 7 places and cracked at around 50,000 kms. Nissan will not fix the cracked chassis under warranty. They were quoted over $7000 to fix. I too am a motor mechanic by trade and the work I have seen by these dealers is unbelievable. I have had to tidy up there repairs. The ute now has 125000kms on it and I picked it up today after one of the bearings on the gearbox's Layshaft blew out. $2300 it cost me to repair (also replaced the clutch even though it was still like new. I kept the old one for a spare). I too am not happy with it but I still owe too much on it to sell it just yet. I have vowed to talk 1000 people out of buying a Nissan by telling them the facts about my ute. So far in a year I am up to 35 and counting. Good luck with it. Peter POSTED BY: PETER - WAHROONGA, NSW - AUS 24 SEP 2008 ========== ORIGINAL POSTING ========== "NISSAN NAVARA 3L TURBO DIESEL 2005: FAILED 3L ENGINE - WARRANTY DISPUTE - Hi Everyone! Firstly, thank you for the information I was able to access regarding the Nissan 3L engine and Nissan's refusal to honour its warranty. I want to add our story to the growing number of people with one of these lemons of an engine. We bought our Nissan Navara in November 2005 and up to 20,000 kms, was serviced at the appropriate Nissan dealer. My husband is a vehicle mechanic, a qualified Marine Engine Driver Grade 11 and a Master Class V. He has worked on ocean going machinery up to and including twin Caterpillar installation of 1150hp each and has instructed on the above. We live 700 kms west of Adelaide and there are no shops, buses, trains, taxis in our little town and because of the dusty environment, our vehicle has to be kept in A1 working order at all times. After the 20,000 kms service, my husband did the servicing on our vehicle. The Nissan manual states that if there is no easily accessible Nissan Dealership nearby, then a copy of their service manual can be obtained by contacting Nissan. This implies that because of where we live, we are able to service our own vehicle. On 15 July 2008, our engine blew after having only done 62,000 kms and boy! were we left high and dry by Nissan. When Nissan could not fault my husband's qualifications (and he is more highly qualified than any service technician or apprentice who would have serviced our vehicle at a dealership) they changed tack to say that it was the type of oil being used. He had used only premium grade oils on the vehicle but Nissan says that only Nissan specialist oils can be used. What a load of old bull. When we took the car for the new engine's 1,000 service, the dealer (a Nissan Dealership) used Castrol oil - not Nissan branded oil. My husband pulled the engine down (which Nissan did not do - we do not believe our complaint got any further than the customer service desk) and his conclusion to his report to the Office of Fair Trade says, "In conclusion, I submit that the cause of the failure of this engine was in fact, not anything to do with the type of oil used, who did the oil change or the distance travelled between the oil changes. From my inspection of the engine, I believe that the malfunction of this engine was caused by its inability to remove heat build-up from the crown of the piston while being operated under load, causing the degradation of the piston material at or near the top piston ring. This resulted in these deposits being sprayed on to the cylinder walls." As soon as we are able, we will be getting rid of this lemon of a vehicle. On the day we collected it from City Motors, Port Lincoln (who by the way stood by Nissan and not by us, even though we purchased the vehicle from them) another Nissan Navara came in with a broken piston and we have another friend whose Nissan Navara did its gearbox and clutch. If a class action against Nissan is commenced, we would appreciate being told. I too shall send our story to Today Tonight and intend shortly putting an ad in The Advertiser asking for anyone with a similar problem and treatment by Nissan to contact me in order that we gather as much information as possible. $12,188.00 out of pocket and represents one year's allocated pension from our super. We are not happy." POSTED BY: CHRISTINE RADFORD - UNGARRA, SA - AUS 21 SEP 2008 |
||
| PREVIOUS TOP |