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| COMPLAINTS
CORNER |
complaints.motorsm.com |
| "Complaints Corner" provides an online billboard to publicize problems or complaints about your car or poor after-sales support from dealerships and manufacturers. Good news about exceptional customer service etc. will also be published. N.B. MotorSM is not responsible nor endorse views expressed by contributors. | |
| MAY 2007 - COMPLAINTS CORNER 2007: 11/07 10/07 9/07 8/07 7/07 6/06 5/07 4/07 3/07 2/07 1/07 2006 |
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NISSAN PATROL 2002: RE: COMPUTER SHOWS A ENGINE LIGHT FAULT. SERVICE SAYS PROBLEM WITH COMPUTER *REPLY* |
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ISSUE: |
I had the engine warning light coming on and the car would not start but the problem was not mechanical. The car started perfectly with the spare key, because the computer chip in the original key was not communicating with the computer in the car. Cost me $110 and a lot of messing about to find out the key was the problem! |
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| POSTED BY: JON WALKER - BONBEACH, VIC - AUS, 21/05/2007 PROVIDE FEEDBACK | ||
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========== ORIGINAL POSTING ========== "The engine warning light comes on intermittently. I have had it checked out by Nissan service and they say a new computer will fix the problem. They also say that it is not an engine issue. Has anyone else had such an issue and what has been the solution. " POSTED BY: CHRIS MCQUADE - PORT PIRIE, SA - AUS 15 MAY 2007 ========== REPLY ========== Hi I have a 2000 model Nissan ST. Mine had a light come up the same. It was a faulty sensor I think, it was near the throttle body sorry I can't remember the name of it. Just one other thing I have just blown fifth gear in my gear box last Saturday and I only have 92000 ks on the clock - very common fault so I have found out. All other gears still work, only fifth gear is ****** but is parked up till can get fixed. Supposed to be a call back but Nissan is trying to get out of it - had many phone calls to Nissan. Should find out more soon. Just thought you might like to know about the gear box, it effected 1999 to 2002 models. Hope this is a little help. Regards Jason POSTED BY: JASON - MORANBAH, QLD - AUS 10 JUL 2007 ========== REPLY ========== I had a 2000 3.0TD GU Patrol and had the same problem at around 50,000km. I thought that water in the fuel filter may be the cause but found nothing. I then downloaded the error code to see if it was something I could fix. I ended up selling the vehicle in the meantime so never got to the bottom of it. POSTED BY: MANNY IOANN - MELBOURNE, VIC - AUS 10 JUL 2007 ========== REPLY ========== Chris - I've got a 05 3.0TD wagon. Engine light comes on when Cruise control and air cond is used at the same time. No problem codes are produced. No solution found. Mike POSTED BY: MIKE - MELBOURNE, VIC - AUS 19 NOV 2008 |
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NISSAN X-TRAIL 2002: RE: CATALYTIC CONVERTER SUCKED BACK INTO ENGINE *REPLY* |
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ISSUE: |
We had purchased an X-trail 2002 new; it has used a lot of oil too. It has taken two years for Nissan to listen to my complaints. We have had three 5000 oil testing coming in every 1000 to check oil usage. All the tests were done; they say they were but we are not there to see if it has. Each time more oil disappeared. Nissan then were telling us that they were all right. |
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| POSTED BY: SILVIA N - WARILLA, NSW - AUS, 20/05/2007 PROVIDE FEEDBACK | ||
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========== ORIGINAL POSTING ========== "Having purchased my X-Trail new for towing I was happy with the car. It did all I had asked of it until I started to use a lot of oil. No leaks found, a compression check was had and the report showed good compression. Next step - Nissan's answer we need to take the motor out and dismantle for inspection. Result - catalytic converter has broken down and been sucked back into the engine result scoring of the block, piston and bearing damage. In other words a new short motor and or rebuild cost up to $12,000 dollars. Nissan has not at this stage come to the party. The car has 97,000ks full service history and now over 3 weeks in the shop and no answers. It appears to me a design problem - why place the converter next to the manifold?" POSTED BY: DAVID LAW - ATHERTON, QLD 10/05/2007 ========== REPLY ========== Hello I have just posted on the X-trail re Cat Con etc etc and have read other postings revealing a Cat Converter recall. I bought my X-trail new and have had no such recall campaign notices sent to me for the Cat Converter. I note that it was listed with Product Recalls Australia though no recall number or campaign details are recorded. Does anyone have the info so I can follow up with Nissan. POSTED BY: STEPHEN ALLEN - SYDNEY, NSW 29/5/2007 ========== REPLY ========== I've also heard Nissan have been covering up an on going problem which also results in the engine having to be replaced. Apparently inside the inlet manifold there are four little butterflies and the screws that hold these butterflies in place come loose and fall into the engine causing all sorts of damage. This was recall in other countries I've heard but Nissan Australia don't seem to want to no anything about it ... check out http://com1.runboard.com/baustralianxtrail.f28.t124404 for further info. POSTED BY: CLINT WOOD - PERTH, WA 7/6/2007 |
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KIA CARNIVAL 2004: RE: POOR QUALITY VEHICLE *REPLY* |
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ISSUE: |
We have the 2004 Carnival and thus far we have a few complaints. The transmission seems to do its own thing most of the time. We have a hill that we access the main road from and you have to take your foot off the accelerator and just about stomp it through the floor to get the transmission to kick down. |
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| POSTED BY: JASON TREVIS - ROCKHAMPTON, QLD - AUS, 20/05/2007 PROVIDE FEEDBACK | ||
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========== ORIGINAL POSTING ========== "KIA CARNIVAL 2006: POOR QUALITY VEHICLE - We are the (not so happy ) owners of a Kia Carnival 2006. The car is almost a year old and has only done approx 7000kms. At 4000 kms the motor was "pulled down" as the car was losing coolant without obvious reason. It was found to have a slow seepage from one of the head gaskets. This was repaired under warranty and off we went. Less than 1000kms later a large leak (found to be Coolant) was pooled on our garage floor. This time the water pump had to be replaced. Car off the road again. A short time later we returned car to dealer as we found certain parts of the car were poorly put back together and or damaged during repairs. These were fixed without argument. We also asked them to check master brake cylinder as there appeared to be a leak which had peeled paint from firewall. Yes, there was a small leak from the rear of the master brake cylinder. A new master cylinder has been ordered and in approx 2 weeks our car will be off the road again for repairs! We owned a 2001 model which had the well known faulty motor which went not long after our warranty expired. Kia came to the party for remaining repairs (after we had spent $3000 with our private mechanic), but car was to be off the road for 4-6 weeks. We chose to trade our car (in many pieces) on new model after reassurances that new motor was fine and, with 4 young children on holidays and no vehicle, made some sense. Now we question that decision! Has anyone had any similar experience with New Model - 2004 on? or do we just have a LEMON? Dealer claims this is the "first time "they have heard of these problems with new model!" POSTED BY: L CARTER - PERTH, WA 5/03/2007 |
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HOLDEN COMMODORE SS 2003: 2003 VY STEERING *FEEDBACK WANTED* |
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ISSUE: |
My 2003 Commodore SS steering failed today, as in the steering column snapped. I would have thought that this is a very uncommon problem, and trying to get information out of my local Holden dealer was harder than extracting teeth. So what I am asking is - if anyone has had this problem or has heard about it, any feed back would be great. Steve |
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| POSTED BY: STEVE JORY - WOLLONGONG, NSW - AUS, 19/05/2007 PROVIDE FEEDBACK | ||
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KIA CARNIVAL 2000: RE: KIA CARNIVAL HEAP OF **** *REPLY* |
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ISSUE: |
Please let me know who at Kia has offered you a short motor and how I can get in contact with them, as I am in the same position with another failed engine with only 73,000 Kms in a 2000 Kia Carnival. Kia Australia have declined to even offer a short motor which I would consider as this would be a far better position than the current zero offer. Also I am interested in what progress or outcome you have had from your court hearing. |
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| POSTED BY: MARIA LINDEN - BRISBANE, QLD - AUS, 19/05/2007 PROVIDE FEEDBACK | ||
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========== ORIGINAL POSTING ========== "My husband and I are currently having the same problems with our 2000 model Carnival purchased second hand with an extended used-car warranty in March 2004. In January the head gasket failed due to the inherit problem in the engine design that these cars are plagued with. The car had travelled 88,000 km and this was the first time it had happened. We were offered a short engine by Kia Australia, however we would need to foot the $4300 bill for labour as well as any repairs to the head. We didn't think this was a fair offer, since the problem is a design fault in the engine, for which we should bear no liability. We lodged a complaint with the Department of Fair Trading in Sydney. Fair Trading got absolutely nowhere with Kia Australia, so we have lodged a complaint with the Consumer, Trading and Tenancy Tribunal for the matter to be heard in front of a Judge. Our hearing is tomorrow (18/4). Will keep you posted of the outcome. " POSTED BY: CHRISTINE S - SYDNEY, NSW 17/04/2007 ========== REPLY ========== I too have the same problem. The motor has failed. Can you please advise of your outcome and cost involved. POSTED BY: LES GIBBS - EAGLE VALE, NSW 23/5/2007 |
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NISSAN PULSAR ST 2005: NISSAN PULSAR - GEAR CHANGE SQUEAKING NOISE *COMPLAINT* |
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ISSUE: |
In reply to the post below. Only a couple of weeks ago I purchased a 05 Pulsar Auto. I'm also finding the squeak from 1st to 2nd gear. Going in for its second check Monday. If the author of the complaint below has any updates or confirmation of the problem, could you please post it here. Was it the transmission solenoid? Many thanks, Neil. |
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| POSTED BY: NEIL BECKETT - MELBOURNE, VIC - AUS, 19/05/2007 PROVIDE FEEDBACK | ||
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========== ORIGINAL POSTING ========== "NISSAN PULSAR - Very Frustrated - gear change squeaking noise: After 10 months of trying to get a squeaking noise which occurs at gear change in my automatic Nissan Pulsar, I am, to say the least, very angry and frustrated , both with Nissan (HEAD OFFICE) in Melbourne and the dealer service departments workshops. The car has spent numerous hours in ... to no avail. I'm still waiting for the cause of this problem to be found and rectified. The noise started occurring approximately 6 months after purchase. I initially took the car back to the dealer I purchased from .. a waste of time. After complaining to Nissan in Melbourne, another dealer service department was organised by Nissan Melbourne ... another waste of time ... problem unresolved. Now Nissan - Melbourne is telling me to be patient! After 10 months, my patience has well and truly run out!!! I've now placed a complaint with the N.S.W. Dept. of Fair Trading to get the problem resolved. Has anyone else had the same problem with their Pulsar? been given the run-around by Nissan dealers as I have have?" signed Very Frustrated Nissan Pulsar Owner M. Ehlefeldt N.S.W. FURTHER NEWS: After much recent protesting on my part to Nissan (Aust.) it looks like I might be getting somewhere in getting the problem resolved. Recent contact with the service dept. dealing with the problem revealed they had had another Pulsar in with the same fault and, in consultation with engineers at Nissan, had come to the conclusion, the fault was actually a solenoid associated with the Transmission. Consequently the other Pulsar is currently having this part replaced and HOPEFULLY... problem solved and the same part replacement can then be carried out on my car with the same positive outcome! Fingers crossed. After 10 months of trying to get this problem fixed, I can only say ... IT'S ABOUT TIME NISSAN! |
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MITSUBISHI MAGNA 2001: RE: ENGINE HARD TO START *REPLY* |
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ISSUE: |
I had a Falcon EF with dual fuel and the car dealer told me I didn't have to run petrol through it ever again and that I could just use LPG (WRONG!). If you leave fuel in the fuel tank it will go off after 2-3 months and when you use it again, it will choke your fuel injectors thus giving you a really rough idle and drive. I recommend you go through one tank of fuel to every two tanks of LPG or just use your LPG for running around town and you're unleaded for highway trips ...Hope this has helped and best of luck. |
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| POSTED BY: PAUL BARLING - BRISBANE , QLD - AUS, 19/05/2007 PROVIDE FEEDBACK | ||
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========== ORIGINAL POSTING ========== "MITSUBISHI MAGNA SOLARA 2001: ENGINE HARD TO START - The car is duel fuel and mostly runs on gas. Wouldn't start the other day and called RACV who stated the starter motor was faulty. Took it to an auto electrician who had it overnight. When he attempted to start it the next morning it was turning over but sounded like it had no compression. When it finally started it had a bad miss which eventually cleared. He was told that sometimes if the oil is too thick the lifters won't operate properly until the oil warms up and thins out. We had the oil changed to thinner oil and thought the problem was fixed. Hasn't missed a beat until we turned it back to fuel and the problem has returned. We are now told that maybe, because the fuel in the tank is old, that maybe it has gone off and we should empty the tank and refill with fresh fuel. Wondering if anyone else has had this problem. " |
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HOLDEN BARINA 1998: RE: STALLING PROBLEM *REPLY* |
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Have just finished a long search for a similar problem in a 2002 Barina. |
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| POSTED BY: DOUG WALKER - NORTH CURL CURL, NSW - AUS, 19/05/2007 PROVIDE FEEDBACK | ||
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========== ORIGINAL POSTING ========== "HOLDEN BARINA SB 1998: STALLING PROBLEM - My Internet research of complaint sites indicates issue of engine stalling when slowing. Problem worsens @ 150000km. Speedo failure also occurs. Does any one know if these symptoms are related and what the heck is causing it? GMH dealer Southgate Holden SA claim they have never heard of the problem nor can they diagnose it. With so many similar web blogs of this issue I can't imagine why Holden can't diagnose it? Any info would be appreciated." POSTED BY: J EWERS - ADELAIDE, SA 21/03/2007 ========== REPLY ========== I own a 94 SB Barina since new (manual, 250 000kms). I'm not sure how different these models are however my car certainly wants to stall at times when slowing down. It has actually stalled only a few times but often instead gives the shudder of a rough-running engine. This has happened for as long as I care to remember. Also noted since way back is a bit of a flat spot half way down as you depress the accelerator. This flat spot has become more pronounced recently sometimes now making a standing start very difficult. The problem has been traced to the fuel pump - a few taps with mallet and all the problems I've mentioned here go away for a bit. Needless to say I am about to install a new one. " POSTED BY: S STRUMMOLISER - MELBOURNE, VIC 1/04/2007 ========== REPLY ========== I bought a brand new Holden Barina in 2005, and to this date, 1/06/2007 I have had many problems with it. I have done just over 15,000 kms on it and the problems are ongoing. It runs as sick as, has no power, I have had the services done and had the problem "fixed" at another dealership. I was told by them that it was the fuel filter which they replaced at MY cost even though I have a 3 yr warranty on the car. The problems are still ongoing. The emission light remains on and or always flickers. To this day I am still trying to get Holden to repair or exchange the car and so far nothing is done to correct these problems. I am ready to fight my case (again) as this should not happen with a brand new car. I bought the car outright in Brisbane. I wonder if anyone else has this problem as it is getting to the point where I cannot drive it as it is to dangerous to drive. POSTED BY: CAROL B - TOOWOOMBA, QLD 1/6/2007 |
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HOLDEN CAPRICE 2003: VERY HAPPY WITH LUXURY CAR *GOOD NEWS* |
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ISSUE: |
Very Happy with Luxury car. |
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| POSTED BY: B WHITTY - MELBOURNE, VIC - AUS, 19/05/2007 PROVIDE FEEDBACK | ||
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FORD FOCUS SR 2004: RE: LEMON FOCUS *REPLY* |
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ISSUE: |
Yep, had a bit of trouble with my 04 SR. |
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| POSTED BY: MARK - CENTRAL COAST, NSW - AUS, 19/05/2007 PROVIDE FEEDBACK | ||
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========== ORIGINAL POSTING ========== "I bought a new 2002 Ford Focus CL in May 2003. I've had nothing but problems with the car and the dealership. I've had the front left wheel bearings replaced 3 times with the hub being replaced once. I've gone through 2 sets of brake pads, had the coil pack replaced, steering rack replaced, cat converter replaced, front brushed reconditioned, left rear shock is now leaking, left rear spring is rubbing on metal and today (26/03/07) the engine is now making a ticking noise and have been told it could be the cam gears and cam belt. Has anyone else out there had these problems with their Focus? " POSTED BY: A BUCKLEY - BRISBANE, QLD 26/03/2007 |
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HOLDEN ASTRA 2002: RE: KEEP AN EYE ON THESE THINGS... *FEEDBACK WANTED* |
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ISSUE: |
Hi Phil - You sound like you know what you're talking about. It's refreshing to hear, after reading all the other reports. I have been looking at an Astra TS CD 2002 & now am really worried about buying one as I have bought lemons in the past. |
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| POSTED BY: SAM A - BENTLEY, WA - AUS, 19/05/2007 PROVIDE FEEDBACK | ||
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========== ORIGINAL POSTING ========== "HOLDEN ASTRA CD 2002: KEEP AN EYE ON THESE THINGS - Hi All - Thought I'd give an update on my five years experience with an Astra CD 2002 model. Things that have gone wrong = broken ignition barrel (1 year ago) Things that I have prevented going wrong = I have been very happy with the car, and I am aware of other people's problems. Only the ignition barrel has found me. " |
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MITSUBISHI MAGNA SOLARA 2001: ENGINE HARD TO START *FEEDBACK WANTED* |
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ISSUE: |
The car is duel fuel and mostly runs on gas. Wouldn't start the other day and called RACV who stated the starter motor was faulty. Took it to an auto electrician who had it overnight. When he attempted to start it the next morning it was turning over but sounded like it had no compression. When it finally started it had a bad miss which eventually cleared. He was told that sometimes if the oil is too thick the lifters won't operate properly until the oil warms up and thins out. We had the oil changed to thinner oil and thought the problem was fixed. Hasn't missed a beat until we turned it back to fuel and the problem has returned. Wondering if anyone else has had this problem. |
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| POSTED BY: MALCOLM FRASER - STRATHDALE, VIC - AUS, 18/05/2007 PROVIDE FEEDBACK | ||
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========== REPLY ========== "I had a Falcon EF with dual fuel and the car dealer told me I didn't have to run petrol through it ever again and that I could just use LPG (WRONG!). If you leave fuel in the fuel tank it will go off after 2-3 months and when you use it again, it will choke your fuel injectors thus giving you a really rough idle and drive. I had to have my injectors thoroughly cleaned and the fuel tank had to be flushed out to remove all the sludge and **** in the fuel tank. I recommend you go through one tank of fuel to every two tanks of LPG or just use your LPG for running around town and you're unleaded for highway trips ...Hope this has helped and best of luck. " |
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MITSUBISHI MAGNA TH ADVANCE 1999: BEST CAR I'VE EVER HAD *GOOD NEWS* |
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ISSUE: |
I own a 1999 Magna Advance. I bought the car from Australian Fleet Sales in Chullora in 2003. Marina who I bought it off was nice and helpful but car came with some initial problems such as camshaft seals leaking and a torn belt. As I am not real car savvy had no real idea about cars I just asked them to fix it. I sent it off to their warranty team twice and they never fixed the problem they had no idea. Wasted 2 days of my time and work. To my disgust they didn't even touch the car, I had another mechanic an independent finally fix the car. Was out of pocket $700. Dealership service was hopeless from Australian Fleet Sales. Apart from that, I bought the car at 112,000kms. I have now done 394,000. The only thing I have done on the car is normal servicing (belts, liquids, seals) and 2 batteries. Apart from that it has never left me stranded and everything still works on the car! I couldn't be happier with my car. |
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| POSTED BY: CHRIS JURGEN - GOLD COAST, QLD - AUS, 18/05/2007 PROVIDE FEEDBACK | ||
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FORD FALCON BA XT 2003: INTERMITTENT KEYLESS ENTRY *FEEDBACK WANTED* |
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Thank you for making this site available! It has given me fair warning about some shortcomings in the BA that I recently purchased for my wife as I wanted her to have a reliable car. |
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| POSTED BY: CRAIG BURNETT - BRISBANE, QLD - AUS, 17/05/2007 PROVIDE FEEDBACK | ||
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========== REPLY ========== This problem is starting to show up more now, and is a fault in the BEM (Body Electronic Module). I have never encountered a problem with the receivers (separate unit above ICC). The job involves replacement of BEM, Relearn ALL keys and keypads and a parameter reset which is part of the security feature where the BEM and PCM shake hands (sync). Your Ford dealer will have to perform this. Cheers; David. POSTED BY: DAVID - MOUNT BARKER, SA 31/5/2007 |
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FORD FALCON 2004: DON'T TAKE YOUR FORD TO PHIL MCCARROL *COMPLAINT* |
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ISSUE: |
Having taken my Ford Tradesman to Phil McCarrol service on three separate occasions for the exact same complaint (i.e. steering, chassis creaking), I have come to the conclusion that those people couldn't be trusted with a kid's pushbike. First excuse: "we had to file off the burrs on the entrance to the steering rack" All that hard work, and the car still has exactly the same problem! |
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| POSTED BY: MOSES MURPHY - SYDNEY, NSW - AUS, 17/05/2007 PROVIDE FEEDBACK | ||
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HOLDEN ZAFIRA 2001: OVERHEATING AND OTHER PROBLEMS AFTER ONE DAY OF PURCHASE *COMPLAINT* |
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We bought a car from Suttons Holden Roseberry on a weekend. It was arranged to be ready on the following Tuesday as they will make sure everything is O.K. My husband picked up the car on late Tuesday afternoon. The next day we drove to the shopping centre with the whole family on it and the car stopped in the middle of the road. We managed to get to the shopping centre. The next day my husband was picking up the kids when it overheated and managed to get home. He brought the car back to the dealer and wanted to return it but Suttons said No. The car was left there for a week and when we went the next Saturday the salesman said it's 200% O.K and the mechanic was sacked because he didn't put water on it when it was serviced. He said test drive it and then comeback here so you can talk to the Manager who will provide us with a courtesy car and it will be picked from our place if it breaks again. We went to a friend's place and our friend had a "horrifying" joy ride when in the middle of a busy Anzac Pde in Maroubra the car stopped and air conditioner didn't work and so frightening and traumatic experience when smoke came out of the hood. We were so embarrassed to the motorists and we held up traffic. Thank God, someone who lives nearby gave a hand in pushing the car aside to give way to traffic. Rang the dealer but Manager had suddenly left at 5:30pm when the Salesman said he will be there up to 6pm earlier. They sent a tow truck and we're told to take a cab and they will pay but all lies. My husband went back with a letter saying that the car nearly cost our lives because it is faulty but they won't accept. Now the case is with the tribunal. |
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| POSTED BY: AMY PENAFIEL - SYDNEY, NSW - AUS, 17/05/2007 PROVIDE FEEDBACK | ||
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FORD FALCON 2003: RE: SEAT BELT MALFUNCTION WARNING LIGHT. *REPLY* |
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ISSUE: |
Hi, my wife also has told me the same thing has happened to her with her BA I recently purchased for her. Ours is a late 2003 with 90,000km. The dealer shrugged it off and said "it happens sometimes". I had to wonder if it could be dirt or fluff in the sensors that would detect: a) is there a bum on the seat? Then, Pulling the dash out seems extreme to me to get to what? Have a careful look around and under the seats. Used vehicles may have had fleet management or radios installed under seats. Make sure the plugs are locked in and wiring loom is secure free from pinches & nicks. Don't separate the seat plugs, as it will generate an airbag warning. Have a careful look at where the buckle clicks into, drinks & food get spilt in cars and lodge in crevices corroding sensors, kids innocently stick things in holes & slots, try the vacuum cleaner on the buckle it may dislodge debris in it. Apart from that good luck, I'm still scratching my head. It's stopped chiming and has an issue with the remote. |
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| POSTED BY: CRAIG BURNETT - BRISBANE, QLD - AUS, 17/05/2007 PROVIDE FEEDBACK | ||
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========== ORIGINAL POSTING ========== "I have a question if anyone can assist? My wife & I bought a 2003 BA Futura just over 12 months ago. It's just done 50,000 k's (2,500 k's by us) & was serviced recently. The last few days, we've noticed the Seat Belt Malfunction warning light has started to come on & off whilst driving (we only drive short distances & even then only 3 times per week max) Not sure if this is caused by a loose wire or something more severe (i.e.: more expensive). Obviously Ford can't tell me how much it will cost without looking at it but if they have to remove the dash, it's approx $600 & above. I find that a little pricy for a relatively new car (we've paid for extra warranty & we're having issues with the documentation). Has anyone experienced this problem & if so, what caused it & how much did it cost? Cheers. " |
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FORD FALCON BA 2003: RE: SEAT BELT MALFUNCTION WARNING LIGHT. *REPLY* |
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ISSUE: |
Try this and see if it works. 1) Buckle the seatbelt By doing this you can turn the "Ding Ding Ding " Seatbelt warning off or on. Good luck |
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| POSTED BY: JOHN - CANBERRA, ACT - AUS, 17/05/2007 PROVIDE FEEDBACK | ||
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========== ORIGINAL POSTING ========== "I have a question if anyone can assist? My wife & I bought a 2003 BA Futura just over 12 months ago. It's just done 50,000 k's (2,500 k's by us) & was serviced recently. The last few days, we've noticed the Seat Belt Malfunction warning light has started to come on & off whilst driving (we only drive short distances & even then only 3 times per week max) Not sure if this is caused by a loose wire or something more severe (i.e.: more expensive). Obviously Ford can't tell me how much it will cost without looking at it but if they have to remove the dash, it's approx $600 & above. I find that a little pricy for a relatively new car (we've paid for extra warranty & we're having issues with the documentation). Has anyone experienced this problem & if so, what caused it & how much did it cost? Cheers. " |
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FORD FALCON BA 0: RE: A FEW COMMON PROBLEMS CAN BE SOLVED IF YOU TELL THE MECHANIC WHAT TO DO *REPLY* |
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ISSUE: |
Thanks Sara, I have had 30 years experience as a part time classic car and bike restorer and have always serviced my own cars but I now have a BA company car (not in the auto industry now) and although the boss picks up the service/repair bills I hate him being burned by the dealers. I have had ALL of the problem noted, the bonnet lever was stuffed from the first time I tried to use it, I replaced the cable into the lever several times myself as when I needed to use it. I was not near a dealer but eventually had it replaced under warrantee. I had the shuddering brakes done twice under warrantee and it's showing signs the third time. I had the diff done just out of warrantee but had a fairly lengthy see-saw argument with Ford customer service but they eventually covered the cost. I have just had a 135k service and they wanted $450 to fix the steering line leak so I will be pulling the line and repairing it as suggested. The hand brake is as you described and the morons "suggested" an adjustment be made on the paperwork for the service. They didn't call me and ask if I wanted it done, just put it on my invoice, isn't that part of a service. My boss uses an independent mechanic but I know he is shonky so I convinced him to use a Ford dealer but after this last joke of a service I will be doing it myself from now on. Thanks Mark. |
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| POSTED BY: MARK M - GOLD COAST, QLD - AUS, 17/05/2007 PROVIDE FEEDBACK | ||
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========== ORIGINAL POSTING ========== "I am a mechanic only a 4th year but soon to be qualified. And to add to it I am a female. I worked in several places and worked on a whole wide range of cars, and I've noticed a lot of complaints about the BA Falcons in this forum. See if I can cover up your issues with the way I solve all the BA customers that I dealt with in my past and present and never ever had a come back. First of all, Ford made an OK vehicle ... but Holden is no better either. There are faults that need looking at and the vehicle needs a lot of TLC from the day you buy the car. Common quick fault are: I think I missed a couple of things, but those are the most common ones that come into my work with the common problems and wander "why" at such a low mileage? Well I don't know, but it's not your fault it's the "makers" fault. Every single one of them have the same problem over and over. The bonnet cable will always be a problem because the lever is connected to the fuse box which is the most stupid thing I have ever seen in my life. I have had to replace fuse boxes just to fix the damn thing. Power Steering pump leaks ... yeah bad too. The high pressure line from the pump out leaks at the thread. You need to cut the top of the line off and put a new thread in (a new fitting) and there will never be a problem again. If it is done properly. And the plastic reservoir leaks quite often so that's a problem as well because in that case now you have to replace the whole pump. Hand brake not working? well ... that's an everyday thing. I can do it with my eyes shut. A lot of complaints are that the "dealerships" or "garages" never adjust the hand brakes and the customers get angry because the hand brake comes up to your chin and doesn't pull up the car at all. Easy fix. Take it back to them, tell them to adjust the hand brake at the rear brakes by taking off the wheel, taking the calipers off and the rotor, and adjust it at the hand brake adjuster. THEN adjust it under the car at the hand brake cable. A lot of people say "the hand brake should pull up at 6 clicks" yes that's true, but with Fords best it works and won't wear off your hand brake shoes if its no more than 4 clicks. But this has to be done by a mechanic that isn't stupid and wants to get rid of you quick. Brake shudder. I have had to replace a lot of rotors already. But due to the fact that the owners of the vehicles put it off for so long and then try to blame us for the problem 6 months later. Not good. Pads wear off a fair between now and 6 months. And it all always depends on the heavy driver's foot. If there's a brake shudder, which is common, tell your mechanic if he's going to replace your pads. Do Not Use "RDA" brand pads. They are Shocking! Only use "BENDIX". They are of a softer material and will not grave into your rotor as much as RDA's do. Replace your pads with Bendix Pads and machine off your rotors as little as possible. And if you have huge grooves in your rotors then I guess a replacement is necessary. Then let me advise you to ask the mechanic to take a look at the brake fluid and replace it if necessary. Brake fluid should never be black, brown, gluggly or smelly. Because it will make your brakes fail because under such heat it absorbs water and water cannot be compressed which is what we Don't need because we are "compressing the pedal to activate the brakes". If water is present it won't work. And the glugginess clogs off valves in the brake master cylinder and rear wheel cylinders (which is only in drum brake) and your brakes will feel **** and are hazardous. Poor idle. I've noticed most of the "motorcraft" ignition leads crossfire so there's your problem. Get the spark plugs checked and change them if needed and change the leads into BOSH leads. NOT "Eagle"! They crossfire ASAP! So then there's the "Throttle positioning sensor" that fails so get that looked at. and also REQUEST a "throttle body and IAC Valve clean out" which is a problem if they aren't because your motor needs fresh clean air to run properly, instead its getting carboned up in the air intake. And usually in this case when you use your Air conditioning the IAC Valve gets sticky from the carbon, and the motor idles real bad or it'll stall. Even if you have Power Steering in any vehicle and are turning or doing a "U" turn your car idles bad or stalls it's because of your IAC valve most of the time. So again I advise you to get your throttle body and IAC valve cleaned every service. And let me remind you I mean every service and that's EVERY 5,000km! Not every 15,000 as Ford Log book says. That's ridiculous. I've had customers replace their diffs because of that **** the diff oil was so badly worn! So Diff oil Must be Replaced as soon as you read this if you own a BA (Of course if you've never had it replaced). Sorry about my grammar, I hope it's been some help. " |
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NISSAN NAVARA STR 2004: FRONT DIFFS ARE VERY WEAK *FEEDBACK WANTED* |
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I'm wondering if any one else has had a front diff break. If so would like to know if you can put the diff out of the V6 model in it as mine is diesel and I've been told they're different but unsure what the difference is. Also Nissan says they won't cover it under warranty and ARB 4X4 tells me the diffs come from a Datsun 180B. What a joke putting a diff like that in a 2 tonne 4wd with 110klw of power. |
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| POSTED BY: GLEN STEPHENSON - BRISBANE, QLD - AUS, 17/05/2007 PROVIDE FEEDBACK | ||
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========== REPLY ========== Hi, ARB have their hand on their ****, A front diff out of an 180B is a completely different diff to a Navara. Normally Nissan drive trains are the strongest in the business, especially in the Patrol. The joke is that a 100 series Landcruser has the same diff as a Helix. If you reverse in low range hard over rock, you will break the front diff ... POSTED BY: ANDREW - SYDNEY, NSW 17/5/2007 ========== REPLY ========== Contact the Nissan 4x4 Club in your state for some advice. POSTED BY: MARK KURAN - MELBOURNE, VIC 18/5/2007 ========== REPLY ========== I heard the Landcruiser/Hilux diff story in a TAFE class from a bloke named Andrew. If it's the same Andrew who logged the last post, his comments would be accurate. He works on 4WDS. And no, I haven't put the Jensen back together yet! but I am thinking of buying a Navara STR TD ... POSTED BY: TIM W - SINGLETON, NSW 20/5/2007 ========== REPLY ========== We have a D22 Navara and have had major problems with the front end cracking and this includes mount for front diff. We had the pitman arm break, have a host of cracks through out the whole front suspension group. This includes one that has extended into the chassis. The top right hand control arm currently has a crack in it. We are currently arguing with Nissan over this and they keep saying it’s our fault that it was not built for our work. Yet both front shocks have dents from the top control arms at full travel so obviously they can't do their job - the list goes on. Would appreciate any info or help. POSTED BY: CRAIG MCPHERSON - GRAFTON, NSW 12/8/2007 ========== REPLY ========== Hey Glen, I have had a front diff blow as well. Been arguing with Nissan about it. I read on nissan-navara.net forum that the front of the V6 is a R200 and the diesel got an R180. After a bit of a google search I found threads to say the 180b used a R180 and they source them from the front of ... Nissan 720 to use for rally and race cars. So maybe ARB are right. Not sure if they are still the same in a nav but quite possible. Will ask the diff place next time I am there. POSTED BY: TIM - BRISBANE, QLD 25/9/2007 |
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NISSAN PATROL ST 2001: RE: GAS QUERY? *REPLY* |
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Hi Dave, I have a 7/2000 build running on dual fuel. It was converted when it was new and has done 112,000 ks now. The motor runs smooth on either fuel and it's hard to tell them apart especially at idle. The only exception to this is when climbing up steep hills like Greenmount, that's when the switch to petrol is noticeable but only slightly. If you have found a Patrol in a car yard and it is running rough on either fuel, there is a problem with it. Regards Phil |
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| POSTED BY: PHIL CUNDERDIN - CUNDERDIN, WA - AUS, 16/05/2007 PROVIDE FEEDBACK | ||
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========== ORIGINAL POSTING ========== "I am thinking of buying a 2001 Nissan Patrol ST. It is dual fuel petrol gas. The car yard dealer says that it will idle roughly on petrol or gas. I have taken the vehicle to a 4wd mechanic who says that it should still idle well but you may lose some power with the LPG. I have also spoken to another mechanic who says the same thing. The car yard however are still sure that it should idle roughly on petrol or gas ... can anyone inform me on this issue." POSTED BY: DAVE MARREN - PERTH, WA 9/05/2007 |
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NISSAN X-TRAIL TIL 2006: X-TRAIL ACCELERATOR STICKS AS YOU CHANGE UP GEARS *FEEDBACK WANTED* |
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I recently bought a 2006 X-trail manual and have the same problem that another post mentioned on this site (NISSAN X-TRAIL PROBLEM - fly by wire). As you change gears going up, the revs hold in for too long like you have your foot on the accelerator so you have to wait for the revs to come down before engaging the next gear. This is very annoying and not at all an economical way to drive a vehicle. The dealership I bought the vehicle from says this is normal. I've never owned a manual vehicle that has done this before. Can this problem be easily adjusted; any help on this would be appreciated. |
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| POSTED BY: SIMON MYERS - CAIRNS, QLD - AUS, 15/05/2007 PROVIDE FEEDBACK | ||
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========== ORIGINAL POSTING ========== "NISSAN X-TRAIL PROBLEM - fly by wire: My business partner and myself have both purchased series 2 Xtrails - Manual. As you change gears going up, the revs hold in for too long like you have your foot on the accelerator. As they run a fly by wire set up I asked the local dealer only to be fobed of by a know all (know nothing mechanic) who treated me like a fool. I am also a mechanic and know quite well how the fly by wire set up works.He tells me all fly by wire systems do it. I know the SAABs dont coz I have been working on them for ages. Any ideas where I can look for more info. I thought maybe there was a software upgrade maybe to rectify the problem; not that I would like the guy I spoke to to touch my car in a hurry" POSTED BY: ANTHONY TYDD ========== REPLY ========== You'll need to take your X-trail to another Nissan dealer or an independent Nissan mechanic that knows about modern Nissans. You will need to check the following and there are procedures for checking these. It takes about an hour to check these 3 circuits properly. Good Luck. POSTED BY MARK KURAN - MELBOURNE, VIC 16/5/2007 ========== REPLY ========== Thanks Mark, I was also told it might be something to do with the solenoid or double-cone synchros. Does this sound right to you? POSTED BY: SIMON MYERS - CAIRNS, QLD 17/05/2007 ========== REPLY ========== Hi, you will find that most manual vehicles that have fly by wire throttle will do this. Take an Astra for a drive and you will know what I mean. It is something you will have to live with and until manufacturers get it more direct it will always happen. Hope this helps. POSTED BY: ANDREW - SYDNEY, NSW 17/05/2007 ========== REPLY ========== I have a 2007 X-Trail, it is the same. Don't like it but that's the way it is. The ECU is setup to achieve minimun exhaust emissions and this is one of the trade offs. Same as some other vehicle (Lancer) have a hesitation on very light throttle. POSTED BY: HARRY BELL - NEWCASTLE, NSW 3/6/2007 ========== REPLY ========== Simon, our 2005 ST X-trail has delayed throttle response for last 12months and has been kinda liveable, until last weekend when throttle control started to 'hunt' continuously from 1500 to 2000 rpm every 3secs. The throttle body is over and under compensating as if it is worn out! This and the delayed throttle is a safety issue as car will drive through corners if throttle is not released in time. Re-application is needed to get one through corner. This leads to erratic driving, extra fuel etc. Be extra aware, you'll be amazed at car engine performing badly. Local dealer was rung and after 2hours could not diagnose faults. It appears the fly-by-wire systems is getting mixed signals from airflow and throttle unit and cannot be fixed with service unit (recalibration has no effect, only makes it worse). Nissan M Co has been contacted and so must wait for their reply. Will update with answer, if any. POSTED BY: GEOFF RICHARDSON - MOUNT COMPASS, SA 30/8/2007 |
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NISSAN PATROL 2002: COMPUTER SHOWS A ENGINE LIGHT FAULT. SERVICE SAYS PROBLEM WITH COMPUTER *FEEDBACK WANTED* |
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The engine warning light comes on intermittently. I have had it checked out by Nissan service and they say a new computer will fix the problem. They also say that it is not an engine issue. Has anyone else had such an issue and what has been the solution. |
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| POSTED BY: CHRIS MCQUADE - PORT PIRIE, SA - AUS, 15/05/2007 PROVIDE FEEDBACK | ||
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========== REPLY ========== I had the engine warning light coming on and the car would not start but the problem was not mechanical. The car started perfectly with the spare key, because the computer chip in the original key was not communicating with the computer in the car. Cost me $110 and a lot of messing about to find out the key was the problem! POSTED BY: JON WALKER - BONBEACH, VIC - AUS 21 MAY 2007 ========== REPLY ========== Hi I have a 2000 model Nissan ST. Mine had a light come up the same. It was a faulty sensor I think, it was near the throttle body sorry I can't remember the name of it. Just one other thing I have just blown fifth gear in my gear box last Saturday and I only have 92000 ks on the clock - very common fault so I have found out. All other gears still work, only fifth gear is ****** but is parked up till can get fixed. Supposed to be a call back but Nissan is trying to get out of it - had many phone calls to Nissan. Should find out more soon. Just thought you might like to know about the gear box, it effected 1999 to 2002 models. Hope this is a little help. Regards Jason POSTED BY: JASON - MORANBAH, QLD - AUS 10 JUL 2007 ========== REPLY ========== I had a 2000 3.0TD GU Patrol and had the same problem at around 50,000km. I thought that water in the fuel filter may be the cause but found nothing. I then downloaded the error code to see if it was something I could fix. I ended up selling the vehicle in the meantime so never got to the bottom of it. POSTED BY: MANNY IOANN - MELBOURNE, VIC - AUS 10 JUL 2007 ========== REPLY ========== Chris - I've got a 05 3.0TD wagon. Engine light comes on when Cruise control and air cond is used at the same time. No problem codes are produced. No solution found. Mike POSTED BY: MIKE - MELBOURNE, VIC - AUS 19 NOV 2008 |
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KIA CARNIVAL 2000: WHEN IS THIS GOING TO END? *COMPLAINT* |
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I bought this Kia Carnival in Dec 2000 brand new at $42,000. In 2003, the engine was replaced due to a recall and with oil mixing up with water. The week I got it back, I've complaint to the Kia dealer service dept that the car is loosing coolant. They said give it time and just top it up. I've just done that and have been doing it until Dec 2006 when the engine overheated and lost power. |
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| POSTED BY: JUN MACALALAD - ADELAIDE, SA - AUS, 14/05/2007 PROVIDE FEEDBACK | ||
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========== REPLY ========== Sorry to be the bearer of bad news but you will always have trouble with your Kia Carnival engine. It is a dud that should never have been put in those cars. The engine was sourced by Kia from Rover and wasn't any good from day 1. This year Kia have changed to a Korean motor that has been around for years in other Korean vehicles and should be OK. Good luck POSTED BY MARK KURAN - MELBOURNE, VIC 15/5/2007 ========== REPLY ========== I too have the same problem with a KIA Carnival. Can you please advise of costs involved and if KIA is coming to the party. POSTED BY: LES GIBBS - EAGLE VALE, NSW 23/5/2007 ========== UPDATE ========== My previous posting was a complaint about the problems I had with my Kia Carnival. Well, I just got it back last Saturday after 7 months and $5,500 after. The problem I had (after the engine was replaced) consists of: a) gasket blown - replaced, found out the o-rings inside was not replaced when the warranty work was done. This caused the coolant to seep into the cylinder 1 and 3. b) cylinder head (both) were warped due to overheating. Machine shaved c) replaced piston rings (for all 6) and later the pistons (3) after the overheating cracked 1 d) thermostat was replaced All of the above plus time/material etc returned the engine back to life. The power has been restored, fixed the overheating, fixed the loss of coolant. Now the only other thing to find out is if all were returned properly. Not bad fix by Lasertune in Glandore, Adelaide. They've done well after Stillwell tried fixing for 3 years and failed! POSTED BY: JUN MACALALAD - ADELAIDE, SA 26/07/2007 |
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FORD FALCON BA 2003: SEAT BELT MALFUNCTION WARNING LIGHT. *FEEDBACK WANTED* |
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I have a question if anyone can assist? My wife & I bought a 2003 BA Futura just over 12 months ago. It's just done 50,000 k's (2,500 k's by us) & was serviced recently. The last few days, we've noticed the Seat Belt Malfunction warning light has started to come on & off whilst driving (we only drive short distances & even then only 3 times per week max) Not sure if this is caused by a loose wire or something more severe (i.e.: more expensive). Obviously Ford can't tell me how much it will cost without looking at it but if they have to remove the dash, it's approx $600 & above. I find that a little pricy for a relatively new car (we've paid for extra warranty & we're having issues with the documentation). Has anyone experienced this problem & if so, what caused it & how much did it cost? Cheers. |
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| POSTED BY: SHANE COGHLAN - SYDNEY, NSW - AUS, 14/05/2007 PROVIDE FEEDBACK | ||
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========== REPLY ========== Try this and see if it works. 1) Buckle the seatbelt By doing this you can turn the "Ding Ding Ding " Seatbelt warning off or on. Good luck Pulling the dash out seems extreme to me to get to what? Have a careful look around and under the seats. Used vehicles may have had fleet management or radios installed under seats. Make sure the plugs are locked in and wiring loom is secure free from pinches & nicks. Don't separate the seat plugs, as it will generate an airbag warning. Have a careful look at where the buckle clicks into, drinks & food get spilt in cars and lodge in crevices corroding sensors, kids innocently stick things in holes & slots, try the vacuum cleaner on the buckle it may dislodge debris in it. Apart from that good luck, I'm still scratching my head. It's stopped chiming and has an issue with the remote. |
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